JOB SUMMARY :

The Chief Program Officer (CPO) reports to and partners with the CEO in both a programmatic and administrative capacity and is an integral member of the agency’s Executive Team charged with leading efforts to advance the mission and inform the strategic plan through client-focused, fiscally informed, continuous quality improvement. The CPO is responsible for overseeing and ensuring program effectiveness, evidenced by client outcomes, contract/program performance, alignment with funder mandates and Council on Accreditation (COA) best practice standards, and diligent implementation of risk prevention and management practices. The CPO ensures Allies programs’ quantitative and qualitative results are reviewed and shared with the Executive Team and other relevant stakeholders on an ongoing basis, identifying opportunities and leading collaborative efforts to advance Allies’ mission and reach strategic plan goals. The CPO demonstrates commitment to program effectiveness and continuous quality improvement by establishing and reaching annual goals, managing program budgets, using data to identify and plan for staff training needs, and vigorously supporting staff in order to further the impact of services for children, youth and families. The CPO represents the agency in external meetings with stakeholders, partners and funders to enhance Allies’ visibility and recognition as a leader in providing high quality, child-focused services.

ESSENTIAL JOB DUTIES :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Oversee Allies’ program operations, including initial focus on current child welfare programs and clinical services offered throughout the agency, as well as capacity building efforts around effective support for transition-age youth, and eventual responsibility for comprehensive child development and family wellness services
• Effective management of a variety of service contracts from a variety of sources including city, county, state, federal and private funding sources
• Oversee the implementation or provision of direct services including Child Welfare Programs, Mental Health Services, and Community Outreach Efforts
• Proactively participate and represent the agency in meetings, training and conferences; Cultivate new and innovative partnerships to best serve children and their families
• Work closely with Head of Educational Excellence, COO and CFO to manage California Department of Social Services, Early Head Start, and California Adult and Child Food Program contracts/services
• Support expansion of Resource Family Approval services
• Collaboratively develop program and contract budgets/reports; review and analyze monthly financial reports to assess budget status and to initiate preventative measures as needed
• Actively seek opportunities to enhance Allies’ reach to target populations in foster care or whose families are otherwise involved with the child welfare system; children who are otherwise at-risk of negative life outcomes (e.g. LGBTQI+ youth, transition age youth, families who are experiencing homelessness, children with special needs, families living in poverty, etc.); etc.
• Work with Executive Team and program leadership to develop reports and systems to support data-informed decision-making
• Ensure trauma and culturally responsive delivery of services in programs, maximization of funding contracts, provision of optimal service to clients, continued alignment with Council on Accreditation (COA) standards of excellence and funder compliance
• Provide leadership to ensure program staff prioritize continuous, data-informed quality improvement and quality assurance efforts; play key role in Allies’ PQI work; provide at least quarterly reports to Executive Team and other stakeholders as needed
• Play lead role in project managing agency COA re-accreditation process in partnership with COO and Executive Team
• Act as Allies’ HIPAA Compliance Officer and Custodian of Records; ensure effective implementation of (and training on) risk prevention measures
• Provide/ensure effective consultation and guidance for agency staff on mandated reporting requirements and protocols
• Lead development of agency-wide training and personnel development that aligns with data-driven training needs, funder expectations/requirements, and strategic plan
• Working closely with Head of Educational Excellence, play leadership role in monthly Safety Committee Meetings, develop other committees to promote client and staff health (as needed), and provide quarterly reports to the Executive Team
• Ensure adherence to grievance policy and procedures
• Act as HIPAA Compliance Officer and Custodian of Records: ensure privacy policies to protect the integrity of PHI are enforced and all services meet legal and ethical standards for confidentiality; oversee ongoing employee privacy training, conduct risk assessments and develop HIPAA-compliant procedures where necessary; investigate incidents in which a breach of PHI may have occurred, report breaches as necessary; keep up-to-date with relevant state and federal laws.
• Act as agency’s Custodian of Records for child and adult files
• Emergency preparedness: work with Head of Educational Excellence, Operations staff, and Health Services Coordinators to update and implement emergency/safety protocols, covering all Allies sites and field-based work; oversee ongoing training efforts; build out on-site supervisor protocols
• Monitor, review and sign off on all relevant documents completed by staff per contract and agency requirements; complete additional funder reporting documentation as required
• ·Develop funding applications
• Ensure safety is a priority in performing all job responsibilities
• Evening and weekend work required
• In accordance with our "team" philosophy, the person filling this position may occasionally be required to carry out or assist with other tasks in addition to the duties listed on this job description
• Staff must believe in and act in accordance with both the Agency's and the program's mission/vision statements, adopted theoretical frameworks, and philosophy.

QUALIFICATIONS & EDUCATION:

• Licensed Marriage and Family Therapist, Licensed Clinical Social Worker, or Licensed Psychologist (or equivalent)
• Minimum of four (4) years of clinical supervision
• Minimum of six (6) years in management, including at least three (3) years in a strategic leadership position
• Experience effectively overseeing multiple government funding contracts (contract experience with DCFS, DMH, CDSS, EHS, a plus)
• Experience with transitional age youth and residential/housing services preferred.
• Clinical experience with at-risk populations, parenting, child abuse, transition-age youth, mental health challenges, homelessness, and clients with other diverse backgrounds
• Experience with accreditation a plus
• Ability to effectively manage multiple projects and deadlines
• Ability to effectively establish rapport and maintain appropriate boundaries with supervisees, staff, and clients
• Ability to communicate effectively – verbally and in writing
• Strong organizational skills
• Commitment to teamwork
• Basic computer skills required – Word, Excel, Software applications
• Experience working with diverse groups and populations
• Bilingual in English and Spanish, a plus but not required
• Passionate about learning and possesses curiosity about issues affecting children and families
• All employees, regardless of position, serve as role models for children and families who are served by our agency.
• Fingerprint background clearance (DOJ, FBI & Child Abuse Clearance Index), or approved exemption
• Successful completion of pre-employment physical, PPD risk assessment, proof of immunizations for pertussis (Tdap), measles (MMR)and influenza (can decline)

· Class “C” driver’s license, proof of insurance and access to reliable transportation required

ModernHR/Allies is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance