Chief of Staff

Serv Recruitment Agency

Chief of Staff

Albuquerque, NM
Full Time
Paid
  • Responsibilities

    Optimum and Southwest Women's Oncology are seeking a dedicated and driven Chief of Staff to join our high-performance team in Albuquerque, New Mexico.

    Who We Are

    Optimum and Southwest Women's Oncology are two sides of the same coin, precision performance and profound compassion.

    At Optimum, we help people become the best versions of themselves, combining cutting-edge medical science, biohacking, aesthetics, and human potential into a single ecosystem of vitality. At SWWO, we help women triumph over gynecologic illness through skill, courage, and heart. Together, we're building something rare: a culture where clinical excellence meets human flourishing — where our team thrives as much as our patients and clients do.

    Who You Are

    You are a strategic force multiplier. Someone who thinks two steps ahead, eliminates friction, and amplifies the impact of the CEO.

    You bring clarity to complexity, structure to chaos, and foresight to decisions. You are highly intuitive, detail-obsessed, and comfortable operating in a fast-moving, high-performance environment.

    You communicate with polish, manage with precision, and anticipate needs before they surface. You thrive in a role where excellence, discretion, and relentless proactivity are the expectations.

    Who You Are

    You are NOT someone who:

    • Waits for direction rather than anticipating needs.
    • Treats executive support as transactional instead of strategic.
    • Gets overwhelmed by shifting priorities or high expectations.
    • Avoids difficult conversations or timely follow-through.
    • Dislikes structure, systems, or accountability.

    Optimum requires a Chief of Staff who is an extension of the CEO — a strategic, trusted, and emotionally intelligent partner.

    Strategic Communication, Correspondence & Executive Presence

    • Serve as the CEO's primary extension and point of contact for high-impact internal and external communications.
    • Triage, prioritize, draft, and refine communications in the CEO's voice—ensuring clarity, consistency, and strategic intent.
    • Prepare executive-level briefs, pre-reads, talking points, and decision-ready summaries for leadership, board, and external stakeholders.
    • Act as a trusted thought partner to the CEO—pressure-testing ideas, sharpening narratives, and ensuring messages land with impact.
    • Represent the CEO in meetings and follow-ups as appropriate, ensuring continuity, alignment, and momentum.

    Operational Excellence & Strategic Initiative Execution

    • Own the operating cadence for the CEO's priorities—tracking strategic initiatives, deadlines, dependencies, and outcomes across the organization.
    • Drive cross-functional initiatives from planning through execution, ensuring accountability, progress, and results.
    • Identify risks, bottlenecks, and opportunities early—acting as the CEO's “eyes and ears” across the business.
    • Ensure leaders and teams deliver on commitments to the CEO with disciplined follow-through and clear ownership.
    • Translate strategy into execution by turning high-level priorities into actionable plans, milestones, and metrics.

    Systems, Processes & Organizational Effectiveness

    • Design, implement, and continuously improve systems that increase the CEO's effectiveness and the organization's operational clarity.
    • Build scalable workflows, templates, and decision frameworks that improve speed, quality, and consistency of execution.
    • Establish and maintain strong documentation practices across key initiatives, agreements, plans, and operating processes.
    • Create structure where needed—bringing order, prioritization, and focus to fast-moving, ambiguous environments.
    • Partner with leaders to improve how work gets done across the organization.

    Meetings, Leadership Rhythm & Board Support

    • Own the executive meeting cadence: agenda setting, pre-reads, facilitation support, notes, decisions, and follow-ups.
    • Ensure meetings drive outcomes—not just discussion—by tracking decisions, actions, and accountability.
    • Plan and execute leadership offsites, strategic planning sessions, and key executive events.
    • Lead preparation of board materials, including narratives, decks, agendas, minutes, and decision documentation.
    • Serve as a connective tissue between the CEO, executive team, and board—ensuring alignment, clarity, and momentum.

    What You Bring

    • 5+ years supporting senior executives in fast-paced, high-growth, or high-performance environments.
    • Proven ability to operate as a strategic partner, not just an administrative supporter.
    • Experience supporting senior executives within luxury brands, ultra-high-net-worth (UHNW) environments, and/or healthcare settings, demonstrating exceptional discretion, service orientation, and comfort operating at the highest standards of professionalism.
    • Mastery of organization, prioritization, and time management.
    • Outstanding written and verbal communication skills.
    • Strong business acumen — able to distill complex information into actionable insights.
    • High proficiency in Google Suite, Asana, Notion or similar project management tools.
    • Discretion, judgment, and professionalism in handling sensitive information.
    • A proactive, solution-oriented mindset with strong critical thinking skills.
    • Experience in healthcare, wellness, or high-performance organizations is an asset.

    The Optimum/SWWO Culture

    We move fast, think long-term, and care deeply.
    We don't reward activity; we reward impact.
    We hire individuals who can self-manage, over-deliver, and elevate the people around them.
    We believe kindness and accountability are not opposites — they're inseparable.

    If you crave comfort, this isn't it.
    If you crave mastery, meaning, and measurable impact — welcome home.

    Compensation & Benefits

    Competitive salary commensurate with experience, leadership bonuses, health & wellness coverage, and a 401(k) — but more importantly, the chance to build a legacy.

    Note: This is a full-time in-office position at our Albuquerque New Mexico office.