Benefits:

Competitive salary

Flexible schedule

Health insurance

The Child Care Front Desk Administrative Assistant serves as the first point of contact for families, guests, and staff. This vital team member ensures a welcoming and professional environment while managing daily administrative operations at the front desk. The ideal candidate has experience in child care settings, is familiar with Minnesota DHS Rule 3 regulations, and demonstrates exceptional communication, organizational, and customer service skills. Key Responsibilities:

Front Desk & Guest Relations

Greet all families, visitors, and staff warmly and professionally.

Ensure all guests follow check-in protocols and safety procedures.

Maintain a clean, organized, and welcoming front desk area.

Administrative & Operational Support

Utilize Procare to manage child and employee attendance.

Monitor and manage daily scholar sign-in/out and timecard records.

Support child care enrollment and orientation processes for new families.

Maintain and update center files in compliance with DHS Rule 3.

Assist with monthly reporting, including attendance, food program, and administrative documentation.

Track and submit food program meal counts in compliance with USDA guidelines.

Parent Communication & Empowerment

Serve as a liaison between parents and the center, addressing questions and concerns promptly and professionally.

Support Parent Empowerment efforts, including NAZ (Northside Achievement Zone) activities and family engagement events.

Distribute and collect communication materials (newsletters, memos, surveys, etc.).

Provide onboarding support and orientation materials to families.

Compliance & Record-Keeping

Understand and uphold the do’s and don’ts of DHS Rule 3 regulations.

Support the Director in ensuring center-wide compliance with licensing standards.

Monitor and maintain accurate records for staff timecards, scholar attendance, and required documentation.

Qualifications:

High school diploma or equivalent; Associate’s degree or relevant certification in Early Childhood Education or Administration preferred.

Minimum of 2 years experience in a child care setting or administrative support role.

Familiarity with DHS Rule 3, child care best practices, and early learning environments.

Experience with Procare or similar child care management software strongly preferred.

Strong communication, customer service, and problem-solving skills.

Ability to multitask in a busy front office environment with warmth and professionalism.