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Communication Specialist – Content and Public Relations, Indonesia, Philippines & Sri Lanka

ChildFund International

Communication Specialist – Content and Public Relations, Indonesia, Philippines & Sri Lanka

National
Paid
  • Responsibilities

    TITLE:                                  Communication Specialist – Content and Public Relations

    DIV/DEPT:                            Global Operations

    LOCATION:                            Indonesia, Sri Lanka or Philippines

    REPORTING RELATIONSHIP:    Country Director’s

    SUMMARY

     

    The Communication Specialist – Content and Public Relations (PR) is responsible for producing content to support the communication strategy and displays a coherent message on the organization’s core intent, the countries’ programs and advocacy initiatives, and enhances visibility and brand recognition towards internal and external audiences.

     

    S/he will be responsible to write, collate and produce high quality and engaging content for external and internal audience across three countries (Sri Lanka, Indonesia and Philippines). S/he act as a lead liaison point for communication and works collaboratively with Program and Fundraising team, sharing key information about the work they are doing and developing a working understanding of the

    Context the organization is operating.

     

    S/he will be ChildFund’s brand ambassador and supports high-level events and activities to influence at strategic networks and coalitions, making visible ChildFund programmatic interventions and advocacy issues. Networking and coalition building would be a required precondition for policy reform.

     

     

                            DUTIES/RESPONSIBILITIES

     

    COMMUNICATIONS STRATEGY

     

    • Contributes to the development and implementation of a communications strategy for each Country Office working along with Digital Communication Specialist to build visibility, including managing a network of effective media relations, projecting a unified image that establishes ChildFund as a leading child-focused international development organization.
    • Build and manage a network of effective media relations and coordinate activities across ChildFund’s offices in the three countries.

     

    CONTENT CREATION AND MANAGEMENT

     

    • Create and deliver content – stories, photos, video, quotes, and other information – that help the organization build and nurture relationships with donors and the public, nationally and regionally.
    • Proactively share stories and visual assets with the International Office and Alliance partners. Provide high-quality English translations of all story material.
    • Storyteller – visual and written. In accordance with the global content calendar, responsible for the collection of stories, photos and video about children and their experiences of the sponsorship relationship and ChildFund’s programs, to show impact and build donor trust as well as engagement.
    • Write, edit, and oversee the production of publications such as newsletters, annual report, brochures, policy planning reports, etc.
    • Provide oversight and support to country offices regarding coaching local partner staff on capturing and sharing stories, photos and videos about children and their experiences of the sponsorship relationship and ChildFund’s programs.
    • Ensure that all content deliverables comply with branding guidelines, child-safeguarding standards and other controls of the organization.
    • Support Program, Business Development and Advocacy initiatives in creation of collaterals and other published material.
    • Keep the International Office content contact apprised of initiatives, successes, events, holidays and other items of potential relevance to global communications, both internal and external.
    • Manage rapid collection of child-focused quotes, stories, photo and video in the immediate aftermath of emergencies in specific program countries.

     

     

    BRAND, VISIBILITY/REPRESENTATION

     

    • Proactively creates, identifies and organizes engagements for senior ChildFund leaders CDs and RD to profile issues with relevant networks and policy and advocacy stakeholders to share ChildFund perspectives and increase organizational influence and profile.
    • In collaboration with organization partners, serve as liaison between the organization and the media (press, radio and TV) and in security and crisis situations proactively prepare press statements and ensure appropriate placement.
    • Raise awareness through media of the value and impact of major ChildFund projects in the countries of the region.
    • Remain alert to potential reputation risks in the region’s program countries.
    • Manage activities, communications, special events, workshops, meetings and conferences.

     

    RESOURCE MOBILIZATION

     

    • Generate compelling marketing collateral to support the Country Directors and the Senior Advisor for Country Fundraising.

     

    OTHER RESPONSIBILITIES

     

    • Participate in team and other organizational meetings or working groups as required.
    • Acts as back up for the Digital Communications Specialist. Works closely with the Digital Communications Specialist on any other communications projects and activities and perform other duties and tasks as required, consistent with the skills and expertise of the post holder, in non-routine circumstances.
    • Responsible for supporting teams with communications and public relations activities, including training/coaching where necessary.

     

    CHILD SAFEGUARDING

    • Remain alert and responsive to any child safeguarding risks, acquire relevant knowledge and skills which will enable her/him to promote strong safeguarding practices, understand the child safeguarding policy and procedures, and conduct himself/herself in a manner consistent with the Child Safeguarding Policy

     

     

    QUALIFICATIONS/EXPERIENCE      

     

    • Minimum of 3-5 years of media relations experience (both print and broadcast media required); two years with an international development organization preferred.
    • Demonstrated excellent English writing skills, other languages an advantage.
    • Demonstrated knowledge of global media; direct experience in working with media representatives.
    • Experience of producing and/or managing multimedia content such as photography, film and audio (essential), including some experience of basic film/audio editing (desirable).
    • Demonstrable experience of supporting colleagues with digital communications activities, through either coaching/training or assisting with particular projects.
    • Experience of working internationally or in a multicultural environment with a strong understanding of international issues (essential), and familiarity with the field of child development, child rights or international development (desirable).
    • Strong writing, copyediting and proofreading skills with the ability to make complex information accessible, craft engaging online copy and a familiarity with optimizing text for search engines.
    • Communications ‘flair’ with the ability to think creatively, spot a good story and communicate this in the most interesting and/or effective way.
    • Excellent organizational and project management skills with the ability to meet deadlines, manage a complex and varied workload, prioritizes tasks and work well under pressure.

     

    EDUCATION/CERTIFICATIONS

     

    Bachelor’s degree or higher required in Public Relations/Journalism/Corporate Communications/ Marketing Relations or related field.

     

    SUPPORT

    The Communication specialist can draw on the support of global team members in the development of his/her responsibilities. Preferably these global team members provide input into recruitment, performance planning and evaluation. The primary global team members for this position will be:

    • Fundraising and engagement (external communication): Brand and Communication Manager
    • Strategy (internal communications): Manager, Internal Communications

     

     

    ChildFund International is committed to safeguarding the interests, rights, and well-being of children with whom it is in contact and to conducting its programs and operations in a manner that is safe for children.

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    DISCLAIMER:_ This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position._

     

    Required Skills Required Experience