Office Manager for Behavioral Health/Mental Health Facility

Who are you?

Are you compassionate, innovative and have a passion to make an impact? Are you looking to get your foot in the door with a company that will believe in your abilities and train you to advance? 95% of our current leaders are organic internal promotions from within.

Job Summary:

Provides assistance to the Superintendent of Facilities in the ongoing operations of the Outpatient Services Program by implementation of policies and procedures, program handbooks. Provides coordination between intake, outpatient programs, Compliance Dept. & Business Office. Assist the Superintendent in the deployment of the program.

Primary Responsibilities of the Outpatient Office Manager Position (include but are not limited to):

Assist in the creation and maintenance of an operational handbook to include clients & staff orientation to the program.

Collection and organization of data used in developing performance improvement plans as necessary for clients and staff.

In conjunction with the Compliance Department, oversees the creation and maintenance of policies and procedures that are in compliance with company policy and State and Joint Commission regulations.

As assigned by Corporate Compliance, may function as Safety Officer insuring compliance with all Risk and Safety policies as well as State and Joint Commission regulations.

Coordinate all Administrative activities, including scheduling of all activities and therapies and provides daily supervision to any administrative clerical staff.

Coordinates on-boarding and off-boarding of new staff as well as personnel file maintenance with Corporate Human Resources.

Staff & team member trainings (PD’s)

Coordinates with the Business Office to ensure prompt and accurate posting of charges and collection of payments due.

Education, Skills, and Requirements:

Bachelor’s Degree or higher in healthcare related Field preferred.

Two years of administrative / clerical support experience required.

Minimum of two years’ experience in behavioral health field preferred.

Prefer experience working with specialty services (Trauma, Chemical Dependency, Eating Disorders) in an Outpatient Setting.

Ability to provide excellent service to internal and external customers.

Ability to effectively listen, process received information, and express ideas both orally and in writing.

Required – Excellent customer service skills.

· Must be able to read, write and speak English & Spanish

· Must have the ability to work ALL JOB DUTIES AS ASSIGNED.

Ability to initiate action and take personal responsibility, suggest improvements, and solve problems within scope of job without being asked.

Ability to understand and comply with government, regulatory, and company rules.

Ability to record, report, and maintain confidentiality of information and respond to requests for information.

Ability to get assigned work done in an acceptable manner, in the time allotted, with minimal prompting or reminders.

Manages office operations and provides quality clerical support to assist all staff in performing their responsibilities in an organized and professional manner and ensures other support staff produce quality records. Responsible for managing the facility in the absence of the Superintendent.

If you require alternative methods of application or screening, you must approach the employer directly to request these accommodations.

Scheduled shift -

9:00am – 5:00pm

Weekend Office Manager Needed as Well

Growth opportunities

Safe work environment

On-the-job training

Benefits:

401(K)

Dental Insurance

Employee discount program

Health Insurance

Paid Time Off- PTO

Referral Program

Vision Insurance

50K full-time