Job Description
SUMMARY
The Communications Manager manages internal and external communications for Children’s Institute (CII) by elevating and amplifying the organization’s public facing message to clients, donors, press, and volunteers, as well as creating and implementing strategies that will inform and enhance the employee culture across the agency. Contributes to developing CII’s messaging strategy and writes copy to support and promote CII’s internal and external facing initiatives, paying close attention to audiences and consistent tone and messaging.
WHAT WE'RE LOOKING FOR:
• Reports to the Director of Marketing & Communications and collaborates across departments on internal communications, creates and implements internal communication strategies for CII regarding key company initiatives, programs, and values as well as positioning and strategy for overall message, tone and voice.
• Develops content for the CEO and other executive leadership communications across channels, including intranet, email marketing, presentations, and speeches.
• Works with the Director of Marketing & Communications, relevant departments and external agency on key messages about CII’s program, services and initiatives for website, blog, press releases, and social media.
• Writes copy for long from (blogs and newsletters), short form (invitations, etc.) and website incorporating established messaging and ability to translate complex ideas and programs into simple messages for various audiences.
• Creates and manages overall internal and external communications calendar for CII. Writes and deploys all communications to employees including executive communications, departmental updates, blog, website, social etc.
• Reviews/edits all social posts and writes posts as needed.
• Maintains and populates content for all communication channels with CII-related information including company updates, employee spotlights, business initiatives, event promotions, etc.
• Oversees and coordinates CII’s Virtual Town Hall including scheduling, email communications, developing agendas, presentations and overseeing the technical production. Contributes regular blogs to CII’s website; attends events and conducts interviews as needed to generate content.
• Builds and maintains relationships with press/media and pitches stories on an ongoing basis initiative that support employee engagement strategies and the communities in which CII operates.
• Ensures staff email list is regularly updated for communications and imports/manages
REQUIREMENTS:
• 2+ years of managerial, supervisory experience.
• 7+ years of relevant communications experience.
• Bachelor's degree in English, Communications or Journalism from a four-year university required.
• Strong writing skills and knowledge of communications best practices.
• Experience working with press/media and a successful track record of pitching and placing stories.
• Working knowledge of Mailchimp and Wordpress (or comparable software/platforms) and at least two years of experience managing lists.
• Team player who can juggle multiple tasks in a fast-paced environment.
• Social justice/non-profit experience preferred, along with working knowledge of child welfare, education and/or mental health issues.
• Basic Photoshop and InDesign skills preferred.
WHAT BENEFITS DOES CII OFFER?
• Generous paid time-off
• Paid Winter holiday break
• Opportunity for growth and advancement
• Continuous training and development
• Employee Assistance Plan (EAP)
• Flexible Spending Account (FSA)
• Education tuition reimbursement
• Free HMOs- Medical, Dental, and Vision (with PPO option)
• 401a & 403b retirement plans
• Other Voluntary benefits- including AFLAC, Long Term Care Insurance, Legal Services, Pet Insurance, and more!
Children’s Institute, Inc. does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations.