Benefits:
Bonus based on performance
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Vision insurance
TJ's Chimney Service & Fireplaces is searching for an Outside Sales Consultant to join our team! This is an inspector/sweep/estimator position! You will resolve customer questions and issues, offer solutions, and/or help build their dream fireplace masterpiece.
We have been serving the area since 1979 and are on a very aggressive growth track. Our growth has created the need for our future leaders! We are a secure, fast-growing specialty contractor company in Indianapolis and the surrounding area that is looking for your expertise to help us grow to the next level. TJ's Chimney Service & Fireplaces provides homeowners with top-of-the-line Fireplace, Venting, and Chimney solutions. We help customers who are looking to simply update the look and feel of their living room space with a complete fireplace facelift, to a fireplace/chimney inspection ensure that their system is safe for use, or to exterior chimney structure issues.
Candidates must:
Be comfortable with heights; position will include climbing ladders and being on roofs
Must have a valid Driver's License in good standing the last 3 years
Be comforable getting dirty and being in tight spaces during inspections
Display high levels of integrity in all situations
Previous experience in sales, customer service, or other related fields
Be someone who is coachable with high levels of responsibility
Have a history of a strong work ethic
Be able to follow a proven no-pressure sales process
Have a history of being goal-driven to achieve personal satisfaction
Have excellent customer service skills and the ability to develop rapport with customers
Have the ability to learn and retain product knowledge
Be able to translate company vision and financial goals into results on a deadlines
Have impeccable problem-solving skills
Patience to deal with customer issues and calls that do not end in a sale
Be motivated to serve clients and help them with their needs
Be a self-starter who is comfortable working with little to no direction
Consultant Responsibilities:
Complete Inspections and estimates which could including sweeping the chimney (can’t give an estimate or solution if you can’t see the problem)
Present and sell company products and services to new and existing customers
Service existing accounts, obtains orders, and establishes new accounts
Submits estimates for client approval by referring to price lists and product literature.
Reach agreed upon sales targets by the deadline
Set follow-up appointments
Recommend changes in products, service, and policy by evaluating results and competitive developments.
Resolves customer complaints by investigating problems and developing recommended solutions with management.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
Communicate with office, crews, and project manager regarding new and current projects
Customer service skills to listen to the concerns of a customer and be able to address their needs
Physical endurance, as consultants may need to be on their feet for long hours, spend a lot of time traveling between locations, climbing ladders, and carrying heavy products
Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
Any of the following are a PLUS but not required:
3+ year of sales experience preferred
Experience with in-home sales is a plus