Job Description

RESPONSIBILITIES: Make high-quality documentation that meet certain standards and is easy to use. Communicates with product designers and process owners to understand product details. Analyzes and manages existing and potential content. Produces and distributes process documentation to help the Global Commercial Operations teams, maintain, and follow the correct standard operations procedures. Collects and implements feedback from Sales & Service teams, designers, and project teams. Participates in process meetings to collect and interpret process steps for documentation.

REQUIREMENTS: 3 years of experience as a Technical Writer or similar role. Ability to translate Commercial process information into easily understandable information. Creative skills and usage of photographs, drawings, diagrams, animation, and charts that increase users’ understanding. Professional or creative writing is preferred. Background in Commercial Processes is preferred. Knowledge of a CMS is preferred. Fluent in English and excellent verbal and written communication. Solid experience work with ERP & CRM applications is preferred. Proven success in managing projects within budget and defined timelines. Process engineering & improvement affiliation.

EDUCATION: Accredited High School Diploma/GED

WORK HOURS: Full-Time 40 hrs - In office w/ pending remote option

Company Description

Chipton Ross, a leader in staffing Technical Engineering, Information Technology (IT), Industrial, Professional, and Administrative career opportunities throughout the United States. (Now offering a Logistics Recruiting Division.) Visit our web site @ http://www.chiptonross.com/ to get details on over 2500 job openings in 28 states.