Resolution Coordinator

OBJECTIVE: Coordinates the Companies Pre-Litigation Program to achieve early claim resolution in a cost-effective and time-efficient manner.

ESSENTIAL JOB FUNCTIONS:

o Coordinate the Pre-Litigation strategies critical to the company’s success.

o Understands and operationalizes programs, policies and procedures: Investigating and analyzing claims to reduce litigation, which result in early closure.

o Demonstrates a strong ability to identify injury trends and assess the safety and post injury management programs results to achieve the company goals.

o Understands and communicates claim management, safety and human resources policies and strategy to clients, operation’s staff and senior management.

o Builds, maintains and manages relationships with medical providers, claim adjusters, attorneys, employees, internal staff and clients and other related vendors.

o Ensures company and clients reporting requirements are met.

o Provides injury/claim reports to operations and senior management.

o Operationalizes the design, analysis and delivery of claim information which influences risk management strategies.

REQUIREMENTS:

o Minimum 2 years temporary staffing experience in operations, recruiting and staffing

o Minimum 2 years safety and prevention experience

o Minimum 2 years human resource experience

o Minimum 2 years post injury management

o Strong knowledge of medical management

o Ability to communicate sensitive information confidentially; in a professional and factual manner

o Detailed oriented and highly organized

o Ability to multi-task

o Excellent customer service skills

o Strong relationship building skills

o Proactive vendor management skills

o Computer literacy