Job Description

 $60-85K (Year 1) based on Experience: Christian Brothers Automotive - Blendon Woods, Columbus Ohio
 Gahanna, Westerville, New Albany area
 Full-time
Christian Brothers Automotive: 5880 Old Hamilton Rd, Columbus, OH 43230
 Ranked the #1 Automotive Service Franchise in America for 2020, 21,22 and 2023
by J.D. Power.
We are growing fast, seeking someone who can thrive in the opportunity to
build 30-40 tickets a week, love and serve their customers with high-integrity and
honesty and wants to be great at their job and be paid as such.
 Weekends Off! So you can be with your family!
 2-weeks paid vacation earned annually, 6 paid holidays
 Retirement with employer contribution
 Family-friendly, neighborhood shop where employees are highly valued
and treated with respect, kindness, and appreciated
 Free lunch Thursday, and up to 60 meals per year free
 Pastoral/ Clergy visit weekly to check for those with a need
 Health Insurance, Vision, Dental, with employer contribution
 Fast growing High rated shop, because of our people truly care:
 Google 5.0 Stars
Are you a $1-Million writer, who wants to write $1.6-1.8M and make
$100,000.00+

-Or- Were you the best of the best in another profession, and are looking for the

right opportunity to learn Automotive: Waiter/Waitress, Barista, Bartender,
Retail Sales and other quick thinkers, with customer service skills?

Then we might be the right place for you!
Core Competencies We are looking for:
 A great communicator, and more importantly a great explainer of how
vehicles work, and when they don't - How we can help.
 Always honest, always putting the customer before the car.
 Desires to become more professionally (Manager, Shop Owner, Operator,
etc) and still has dreams.
 Strong clicking, typing, estimating, texting, emailing skills.
 Strong reader of body language, emotional intelligence, and
buying/objecting signals.
Christian Brothers Automotive Corporation (CBAC) is the nation’s number one, full
service, premium level automotive repair franchisor based in Houston, Texas.
Christian Brothers, known for its motto, "Love your neighbor as yourself",
operates over 290 franchise locations across 30-plus states. All of our established
locations are closed every Saturday and Sunday, so store teams can enjoy the
weekends with their families.
Christian Brothers Automotive was built on the basic principle that honesty and
integrity should be the driving force behind the business. Our facilities are owned
and operated by our valued franchisees, and are equipped with technology
normally only found in newer dealership service centers. With this combination,
team members can enjoy a clean, upbeat work environment with access to the
tools needed to get the job done right the first time. Our Home Office serves the
primary purpose of supporting our Franchisees and their employees through
Marketing, Operations, Accounting, Recruiting, and so many other areas. With this
support, the entrepreneurial spirit of our franchisees, and the exemplary work of
store employees, we know that we will get to experience continued growth. If
you'd like to be a part of this growth, consider applying!
Mission Statement: At Christian Brothers Automotive, we seek to glorify God by
providing excellent and ethical automotive repair service for our customers.
Position Summary:
As an Automotive Service Advisor with Christian Brothers Automotive, you are the
person that our customers look to when they need help with their vehicle. You are
the person that our customers see every time they make an investment into their
vehicle, because of these reasons you play a large role in building relationships
with our customers.

Service Advisors have the responsibility of taking our customer through the entire
repair process, keeping them informed of the status of their vehicle and ensuring
their satisfaction before they leave our facility.
Essential Duties and Responsibilities:
 Greet every customer that enters our facility with hospitality and respect.
 Present the best solution to properly repair our customer’s vehicle in a way
that is easy for them to understand.
 Manage the store’s workflow in an effective and efficient manner.
 Consistently and effectively sell our services without jeopardizing honesty
and integrity.
 Maintain a positive attitude and team atmosphere at all times.
 Communicate on the phone in a clear, professional manner
 Build long-term relationships between the store, yourself and the customer.
 Directs, coordinates, and participates in performing customer service
activities
 Shuttle customers as needed.
 Assist other employees as needed.
Service Advisors will always need to conduct themselves professionally. They need
to represent Christian Brothers Automotive brand standards by delivering the
highest quality customer experience. All applicants should highly value honesty
and integrity.
Qualifications
Certificates, Licenses, Registrations:
 Current driver’s licenses.
 Driving record acceptable to our current insurance carrier.
Preferred Skills and Experience:

 Proficiency in Windows based computer software and automotive store
applications.
 Experience in automotive customer service and service sales
 Supervisory or management experience
 High school diploma or GED
 Associates degree or undergraduate degree
Physical requirements:
The physical demands described here are representative of those that must be
met by a Service Advisor to successfully perform the essential functions of this job.
This list includes some physical requirements while performing the duties of this
job:
 Being on your feet for the majority of the workday (standing, walking, etc)
 Occasionally lifting and carrying objects over 50 lbs.
 Keeping a brisk work pace in a high-volume environment
 Use keyboard and mouse efficiently throughout the day.
 Using a standard handset phone several times daily
Additional Information
All of your information will be kept confidential according to EEO guidelines.
Christian Brothers Automotive is an Equal Opportunity Employer. Christian
Brothers Automotive locations practice "At-will" employment practices.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
 Dental insurance
 Employee discount
 Health insurance
 Life insurance

 Paid time off
 Retirement plan
 Vision insurance
Schedule:
 Monday to Friday

Qualifications

Qualifications:

• Tekmetric POS experience a plus, great system will train if needed
• Current driver’s licenses
• Driving record acceptable to our current insurance carrier
• Proficiency in Windows based computer software and automotive store applications
• Experience in an Automotive Customer Service role or Automotive Service Write/Advisor/Sales role

Physical Requirements:

• Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
• Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
• Occasionally lifting and carrying objects over 50 lbs.
• Keeping a brisk work pace in a high-volume environment

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 285+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.