Job Description

JOB TITLE:  AUTOMOTIVE GUEST SERVICES REPRESENTATIVE - NORTH FORT WORTH LOCATION

LOCATION:  9089 TEHAMA RIDGE PKWY, FORT WORTH TX 76177

• Are you goal oriented?

• Do you enjoy a fast-paced, challenging work environment?

• Would you like every weekend off to spend more time with your family and friends?

• Do you like helping people?

If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you!

Apply Now and take pride in where you work!

POSITION SUMMARY:

As a Guest Services Representative with Christian Brothers Automotive, you will have the responsibility of checking customers in and out, perform state inspections, set appointments, and answer phone calls. You will play a large role in building relationships with our customers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Greet every customer that enters our facility with hospitality and respect.

• Manage workflow in an effective and efficient manner.

• Maintain a positive attitude and team atmosphere at all times.

• Communicate on the phone in a clear, professional manner

• Build long-term relationships between the store, yourself and the customer.

• Directs, coordinates, and participates in performing customer service activities

• Shuttle customers as needed.

• Assist other employees as needed.

All applicants should highly value honesty and integrity.

Qualifications

CERTIFICATES, LICENSES, REGISTRATIONS:

• Current driver’s license.

• Driving record acceptable to our current insurance carrier.

PREFERRED SKILLS AND EXPERIENCE:

• Proficiency in Windows based computer software and automotive store applications.

• Experience in automotive customer service and service sales

• High school diploma or GED

• Associates degree or undergraduate degree

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an Service Advisor to successfully perform the essential functions of this job. This list includes some physical requirements while performing the duties of this job:

• Being on your feet for the majority of the workday (standing, walking, etc)

• Occasionally lifting and carrying objects over 50 lbs.

• Driving manual transmission vehicles

• Keeping a brisk work pace in a high-volume environment

• Using a keyboard and mouse several times daily

• Using a standard handset phone several times daily

Additional Information

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer.