Job Description

LOCATION: ALLEN TX

JOB TITLE: CUSTOMER SERVICE ASSOCIATE 

• Are you a HIGHLY MOTIVATED individual?
• Do you want to be on a winning team?
• Do you have a passion for the automotive industry?
• Do you like helping people?
• Are you goal oriented
• Do you like a fast paced, challenging work environment?
• Would you like every weekend off to spend more time with your family and friends?

If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you!

Apply Now and take pride in where you work!

POSITION SUMMARY:

CUSTOMER SERVICE ASSOCIATES answer incoming calls, check guests in, out, and they will need to answer customer questions and address concerns, so they should be enthusiastic about Christian Brothers Automotive. They will use some scripts but are able to improvise when needed to build customer relationships and answer questions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Possess the ability to work with a Windows PC. 
• Love your neighbor as yourself.
• Maintain a positive attitude and team atmosphere at all times.
• Use the phone in a professional manner, always with the intention of creating a long term relationship between the store, yourself and the customer.
• Handle all interactions with our guests while they are in the facility. 
• To act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting an attitude of honesty and integrity.
• Assist other employees as needed.
• Other duties may be assigned.

Qualifications

EDUCATION AND/OR EXPERIENCE PREFERENCES:

Three years related experience and/or training; or equivalent combination of education and experience. Graduation from an industry recognized service training program also preferred by not required.

Experience with Tekmetric and Autotextme is preferred, but not required.

CERTIFICATES, LICENSES AND REGISTRATION PREFERENCES:

• Current driver’s licenses.

Additional Information

All your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.