Job Description

Job Title: Automotive Service Advisor / Writer

• Are you goal oriented?
• Do you like helping people?
• Do you like a fast paced, challenging work environment?
• Would you like every weekend off and all major holidays off to spend more time with your family and friends?

If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you!

Apply Now and take pride in where you work!

Summary:

As a Service Writer with Christian Brothers Automotive, you will be working alongside our Service Manager and Franchisee. You are the person that our customers think of first when they have an issue with their vehicle and the person they see every time they walk into our facility to make an investment in their vehicle, therefore you play an important role in building relationships with our customers.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Greet every customer that enters our facility with hospitality and the highest level of respect.
• Present the best solution to properly repair our customer’s vehicle
• Possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity. *Love your neighbor as yourself !
• Maintain a positive attitude and team atmosphere at all times.
• Use the phone in a professional manner, always with the intention of creating a long term relationship between the store, yourself and the customer.
• To act in a professional manner suitable as to represent a quality organization with which you are employed, always and in every instance projecting an attitude of honesty and integrity.
• Directs, coordinates, and participates in performing customer service activities as dictated by work load.
• Insure that all work is performed to proper specifications.
• Assist other employees as needed.

Qualifications

Education and/or Experience:

Experience in the Automotive Industry preferred with experience in some kind of sales or customer care

Certificates, Licenses, Registrations:

• Current driver’s license.
• Proof of minimum state required insurance on personal vehicle.
• Driving record acceptable to our current insurance carrier.

Additional Information

What are people saying about us?

• Recognized as one of the best places to work
• Voted Best Franchise in its Category (Automotive)
• Voted eighth best overall franchise
• Ranked in the Entrepreneur 500
• INC 5000 fastest growing private companies in America.

ADDITIONAL INFORMATION

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 290+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools. CBA shops also offer their technicians a consistent workload, free training, full-time live technician support and access to our private Technician Assistance Center.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.