Job Description

CHROME HEARTS®, the luxury accessories, leather and furniture company renowned for its sophisticated life-inspired designs, was conceived in 1988 by Richard Stark in Los Angeles. Honoring a commitment to quality materials and timeless design, CHROME HEARTS® now has thirty-one stores across North America, Europe, and Asia, and can be found in the most exclusive boutiques around the world.

We are looking for a Customer Support Specialist with a self driven approach to join our team in Hollywood, CA to assist with our US retail stores selling eyewear.

ESSENTIAL FUNCTIONS

Service whole sales accounts. Constant communication with Buyers, Retail Customers, Store Managers, Production and Design team and Chrome Hearts Sales Reps

Experience with Customer Service Call Queue. Performing inventory checks, entering customer orders, processing repairs and arranging shipments

Heavy e-mail correspondence (MS Outlook), phone calls, data entry (MS Excel) and using internal company system (D365)

Proficient with Excel; filtering, cleaning reports to maintain and manage open sales orders and service open repairs. Understands variety of field options and can easily navigate throughout.

Displaying a helpful and positive personality, genuine desire to problem solve, clear and thorough communication, follow through and multi tasking

COMPENSATION | BENEFITS

Position pays D.O.E.

Full Benefit Package: Health, Vision, Dental, Life, Pet & 401k match

Paid sick and Vacation time

Company Description

Established in 1988, Chrome Hearts is a study in artistic freedom and persistence of vision. From its inception as a leather motorcycle riding-gear company, Chrome Hearts has evolved into an obsession- inspiring label and a cultural phenomenon. Taking a design cue from its beginnings, the vast line includes handmade jewelry in sterling silver, gold, platinum & precious stones; apparel, eyewear, luggage & leather goods; and handcrafted furnishings & home items in exotic woods.