Account Manager - Orlando, FL
Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No-Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. After 10 years of 100% growth annually, we have grown to 15 locations across the country year over year. With over $500m in revenue, we are ranked as a Top 50 Freight broker as a privately owned company, with an entrepreneurial spirit and culture.
Why have a job, when you can have a career that you're passionate about?
Prior to the COVID epidemic, Logistics was an industry most people would admit “ I’ve never known logistics was such a large industry”. With supply chain issues on every news channel for 2 years straight, logisticians have the ability to have a great impact on our society. If you're looking for a fast-paced, exciting industry, where every day is different, and your workload constantly teaches something new, Circle Logistics may be the perfect fit for you.
Why Join Circle:
We believe all our employees require a work/life balance and our team will tell you, “We Work Hard & We play hard”. Circle provides a competitive pay package & benefits to our team members. That is why we recognize those who go the extra mile and celebrate our victories as a goal-oriented team.
As an (AM) - Account Manager, you will represent Circle Logistics and serve as the main point of contact for our existing customers
Duties/Responsibilities:
All (AM) Account Managers will be assigned current clients: responsible for maintaining, managing, and growing those accounts day-to-day.
Building trust and rapport with the client to make communication seamless and transparent.
Build loads and arrange appt times for loads by calling those locations
Regular continuous improvement calls and strategy with both the account management team and client
Ensure that our CRM and TMS are updated regularly to reflect all obtained knowledge, Billing protocols, SOPs, and good details of your contacts
Assist with converting drivers to mobile electronic tracking systems
Identify opportunities to obtain new clients or increase current client contracts
Skills/Abilities:
Excellent written and verbal communication skills
Ability to thrive in a fast-paced working environment and multitask
Superb time management and organizational skills
Ability to work well across multiple departments
Excellent problem-solving and time management skills.
Education and Experience:
Associates (AA)/(AS) or Bachelors (BA): Is a bonus
High School Diploma or GED Equivalent: Required
Freight brokerage experience or B2B experience preferred
Benefits:
Free On-site training and career development
Paid holidays and paid time off
Insurance benefits include but are not limited to: Health, vision, dental, life, and disability
401(k) Plan
Room for advancement in a fast-growing company that promotes from within