At Circle Logistics, you are not just a number, you’re an invaluable part of our company. We strive to maintain an open culture where everyone is a hands-on contributor. A culture where you feel comfortable sharing ideas and opinions in a growing, financially stable company. You’ll be part of a forward-thinking team that designs and implements logistics operations that efficiently run shipments around the North America for major well-known clients.

Circle Logistic's Key Account Manager is responsible for a large complex account and/or a group of smaller accounts. They will have operational, relationship and P&L accountability for their account(s). The Account Manager will have the primary goal of meeting and exceeding customer expectations, providing superior customer service and achieving service and savings goals.

Job Duties:

Develop a deep understanding of customer’s current business, industry and supply chain

Stay abreast of customer’s current requirements and anticipate future needs

Forms relationships at varying levels and functions within the customer’s organization

Conduct business reviews to identify ways to improve service and expand the business

Negotiate beyond price and create profitable agreements between customer and Circle Logistics

Ensure execution of annual sales plan for account

Effectively manage and plan time to ensure both tactical and strategic opportunities are realized

Identify innovating, targeted solutions to satisfy customer’s short-term needs and long-term direction

Oversee daily operational activities and provide escalated support as necessary

Develop, communicate and implement SOPs as needed for customer specific requirements

Keep others in own organization well informed of account activities

Initiate regular and timely communication with customer contacts that focuses on both tactical and strategic issues

Conduct presentations as needed within the customer organization as well as own organization

Required Skills:

At least 4 years previous sales and/or account management experience

3 years experience in freight forwarding, logistics and/or supply chain

Above average computer literacy and proficiency in Microsoft Excel or Google Suite

Email efficiency: strong writing skills, attention to detail, ability to organize all your written communications in Gmail and Google Drive

Time management and organizational skills: ability to multitask

Outgoing, engaging, a team player

Benefits: Competitive compensation · Room for advancement in a fast growing company that promotes from within · On-site training and career development · Casual dress code · Paid holidays and paid time off after 90 days · Health, vision, and dental insurance benefits · 401(k) Plan