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Logistics Coordinator

Circle Logistics

Logistics Coordinator

New River, AZ +1 location
Full Time
Paid
  • Responsibilities

    Logistics Coordinator - Phoenix,AZ

    As Logistics Coordinator, you will work in a fast-paced environment coordinating our day-to-day shipments and support the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and to proactively monitor the movement of freight to ensure customer satisfaction.

    Responsibilities:

    Enter new load orders into our proprietary web-based software

    Initiate “check calls” to track and trace drivers on all pickups and deliveries

    Communicate internally correspondence with drivers to ensure accurate documentation

    Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays

    Maintain and collect proper paperwork for each shipment

    Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues

    Maintain an outbound call volume of 100 calls per day

    Skills/Abilities:

    1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics

    Must have strong attention to detail

    Ability to prioritize, balance, and organize information while completing multiple tasks.

    Above average proficiency in Google Drive and Microsoft Suite

    Excellent written and verbal communication skills

    Excellent teamwork skills

    Education and Experience:

    High school diploma or equivalent required

    Associate's degree preferred

    Call center experience is a bonus

    Benefits:

    Full-time: 40 hours per week

    On-site training and career development

    Paid holidays and paid time off

    Insurance benefits including but not limited to: Health, vision, dental, life, and disability

    401(k) Plan

  • Locations
    New River, AZ • Chandler, AZ