Job Description

Circle the City Overview:

Circle the City (CTC) is a nonprofit community health organization with a mission to “create and deliver innovative healthcare solutions that compassionately address the needs of men, women and children facing homelessness.” CTC’s system of homeless-specialty healthcare is one-of-a-kind in Arizona and is one of few similar models in the nation. Nearly 10,000 men, women and children experiencing varying degrees of homelessness will receive care in one of CTC’s many sites located throughout the greater Phoenix area

Job Summary:

The Revenue Cycle Manager is responsible for identifying patient reimbursement issues, ensuring that claims, denials and appeals are efficiently processed, and resolving billing-related issues.

What you will be doing:

• Recruits, hires, trains and supervises highly skilled individuals to support the claim billing process.
• Monitors accounts receivable activity.
• Develop and maintain working relationships with health plans to ensure efficient and effective problem solving and issue resolution.
• Analyze and manage payer denials and develop strategies to minimize denials and write-offs.
• Evaluates effectiveness of billing and collection processes and work flow.
• Recommends and implements changes to revenue procedures as appropriate.
• Maintains ongoing collaboration with the Arizona Alliance billing group.
• Oversees the provider and site credentialing with payers.
• Develops innovative methods for increasing staff productivity, quality and effectiveness of revenue cycle management.
• Maintains regular communication with the company’s EHR platform representative regarding revenue cycle and claims processing functions.
• Support the training of the front desk staff as it relates to the revenue cycle.
• Communicates regularly with providers relating to ongoing coding changes and provides training as needed.
• Monitors and prepares the AHCCCS reconciliation on a regular basis.
• Performs other duties as required.
• Performs other duties as assigned.

What you should have:

• Thorough knowledge of the healthcare billing environment.
• Experience with the unique billing aspects relating to FQHCs.
• Excellent interpersonal and communications skills.
• Highly organized with the ability to manage multiple projects simultaneously.
• Highly proficient in computer systems including EHR, Microsoft Suite and QuickBooks.

Preferred:

• Experience in the FQHC healthcare billing cycle.
• Bachelor’s degree in accounting, finance or related business field.
• Experience with Athenahealth EHR

What we offer:

• Medical
• Dental
• Vision
• 403(b) retirement program with Company match
• PTO & Sick

We are an equal opportunity employer. All resumes will be reviewed for education and experience.  Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Company Description

Circle the City is a dynamic non-profit community health organization dedicated to providing high quality, holistic healthcare to people experiencing homelessness in Maricopa County. Our homeless specialty continuum of care is one-of-a-kind in the state of Arizona, and one of few similar models in the United States. Circle the City's patients benefit from several different levels of care offered within the organization. The sickest men and women are offered the opportunity to rest and heal in the state-of-the-art Medical Respite Center. Circle the City strives to meet patients where they are, without judgement or bias, embracing a culture of dignity and respect for all patients, staff members, and community partners. Circle the City takes a holistic approach to healing, focusing on the important balance of physical, mental, and spiritual health, engaging all patients with the goal of not only providing excellent care but also of assisting them on their journey out of homelessness.