Job Description
Salary:
Job Summary:
We are seeking a motivated Junior Network Administrator to join our team. This role provides an opportunity to work on the City's network infrastructure. You will perform preventative maintenance, resolve end-user requests, and perform network administration duties. Additionally, you will engage with AI-driven systems to optimize network performance and enhance our troubleshooting capabilities.
Responsibilities:
Schedule and perform preventative maintenance on networking hardware and software components.
Prioritize, document, and actively resolve end-user help requests, providing operational assistance for software and hardware issues.
Perform network administration duties, including managing LANs, firewalls, security, and network access control systems for both wired and wireless networks.
Own assigned tasks and possibly serve in a lead role or train staff on day-to-day operations.
Maintain security and privacy of information in databases and supervise specific access levels for each database segment.
Test or coordinate testing of new installations or upgrades to the network.
Install and support network operating systems and provide advanced level support to resolve end-user problems.
Analyze network maintenance and enhancement needs, recommending effective solutions.
Ensure compliance with network policies and procedures, contributing to the development of standards and methodologies.
Be available to handle emergency network issues, ensuring network stability and performance.
Qualifications:
Bachelor’s Degree in Computer Science, Information Technology, or a related field, or equivalent experience.
At least 1 year of experience in network administration or a related field.
Familiarity with network hardware, software, and security practices.
Strong problem-solving skills and ability to work under supervision.
Eager to learn and develop skills in network maintenance and troubleshooting.
Good communication skills, capable of explaining technical concepts to non-technical users.
This junior role provides an excellent opportunity for those looking to grow their career in network administration, offering hands-on experience in a supportive and dynamic environment.