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Executive Assistant to the CEO

Citizen Schools

Executive Assistant to the CEO

Boston, MA
Full Time
  • Responsibilities


    At Citizen Schools, we envision a world in which schools, companies, and families partner to provide students with a set of real-world learning experiences that put them on a path to college and career success.

    As our Executive Assistant, you will work closely with the Executive Leadership Team through an exciting period of growth and transition. You will provide support to the Executive Leadership team across various initiatives, including scheduling support for the CEO and key responsibilities related to data entry and coordination. You will use your strong relationship management skills to connect the dots on communications efforts within the organization and ensure exceptional relationship management between the internal team and Board of Directors.

    This is a great opportunity to get a bird's eye view into the culture, strategy and operations of a growing nonprofit organization, and build deep partnerships with an Executive Team and the CEO. This role offers significant opportunities for professional development and is a great fit for someone who is a self-starter. This role reports directly to the CEO and is based out of our office in downtown Boston.

    Serving as a member of the Citizen Schools team means working in a fast-paced environment that values learning and an entrepreneurial approach. Knowing its importance to the success of our work, Citizen Schools is committed to diversity, equity, and inclusion, and we aspire to build a diverse team across our network. Please be sure to submit your resume and a thoughtful cover letter that explains your interest in the role and our organization. We appreciate your time and will review and respond to all applications received.


    Manage CEO Schedule & Administrative Support (60%)

    • Own the CEO's calendar, ensuring the CEO's time is allocated in accordance with organizational priorities

    • Leverage the CEO's time by ensuring excellent advance preparation and diligent follow-up for all meetings, internally and externally

    • Provide general administrative support to the CEO, including scheduling travel, managing expenses, and other duties as required

    • Prioritize and act on all inbound correspondence to the CEO; draft and send responses as appropriate

    • Proactively analyze the CEO's use of time on an ongoing basis and identify opportunities to increase efficiency & effectiveness

    • Lead on budget development and management for the Office of the CEO

    • Serve as primary point-of-contact for all internal staff with needs requiring the CEO's attention

    • Enter all guests into Building Engines as requested by staff for 1 Beacon Street (Citizen Schools Headquarters Office) in partnership with the Operations Coordinator

    • Actively participate, engage and lead on key projects as assigned by the CEO or requiring feedback from the Office of the CEO

    • Manage logistics for Executive Team meetings and retreats, making sure to take notes and summarize action steps

    Support National Board and Councils (20%)

    • Provide administrative support for National Board and CEO Council meetings, including scheduling, set up, any catering orders, note taking and follow up
    • Create project plan for board materials
    • Manage the Board Portal

    Research & Evaluation / Data Coordination & Entry (20%)

    • Enter and track all the CEO's external activity in our CRM, Salesforce
    • Coordinate data collection & compilation of quarterly Balanced Scorecard reports for Board Meetings & Town Halls
    • Audit ELT program data in Salesforce for accuracy & completeness; follow-up with regional data leads as needed
    • Support generation of Mid-Year & End-of-Year Program Impact Reports
    • Support on special projects related to emerging Catalyst assessment tools and external evaluation

    QUALIFICATIONS & EXPERIENCE There are innumerable ways to learn, grow and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring the work. This said we are most likely to be interested in your candidacy if you can demonstrate the majority of the qualifications and experiences listed below:

    • 2+ years of experience in an administrative-focused position, nonprofit experience preferred
    • Familiarity with nonprofit databases, Salesforce experience a plus
    • Excellent written and oral communication skills, with a sophisticated understanding of how to convey complex topics to a variety of audiences
    • Excellent time management, attention to detail and ability to manage multiple tasks/priorities in a fast-paced environment
    • High level of discretion and maturity
    • Excellent organizational and data entry skills and commitment to being thorough
    • Demonstrated track record in troubleshooting, problem-solving, and follow through
    • Commitment to Citizen Schools mission, desire to serve the needs of students in underserved communities, and a deep and demonstrated commitment to diversity and inclusion
    • Ability to thrive and learn in our fast-paced, entrepreneurial environment while bringing an enthusiastic, collaborative approach to your work
    • Desire and excitement to model Citizen Schools' core values: Pride, Respect, Courage, Teamwork, Perseverance, Vision, and Joy


    Salary will be competitive with similar roles at non-profit organizations of comparable size, and you will also receive a robust benefits package. We offer medical and dental insurance, 403(b) retirement plan with match, paid vacation, professional development stipend, and more.


    All children deserve the opportunity to discover and achieve their dreams. Citizen Schoolsmakes this possible for thousands of high-need middle school students nationwide through partnerships with public districts that extend the school day and introduce volunteer and paid adults to increase hands-on learning opportunities. Extended Learning Time or ELT is an evidence-based model, that consistently accelerates the rate of student learning, reduces absenteeism, leads to more students reaching grade-level proficiency, and prepares students for college and beyond. You can review our results or see our impact first hand through the story of one of our students .

    We are on a mission to reimagine the learning day, and with partners like Cisco, Fidelity, Biogen, and AmeriCorps, we are getting closer to closing the opportunity and achievement gaps every day.


    Citizen Schools is an equal opportunity employer and does not discriminate on the basis of sex, race, color, religion, sexual orientation, national origin, cultural heritage, ancestry, political belief, age, marital status, pregnancy, physical or mental disability or veteran status. Citizen Schools is compliant with the American with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team. If specific accommodations are needed, please contact us and we will work to accommodate your needs.