POSITION OVERVIEW:

The Maintenance Assistant provides support, and is accountable for delivering on our commitments to our residents. This includes quality move-ins, residential satisfaction, expedited service, and personal attention to the resident.

DUTIES AND RESPONSIBILITIES:

City Gate team members exceed expectations by going above and beyond to perform any reasonable task/request that is consistent with fulfilling company objectives.  Conduct all business in accordance with company policies & procedures, EPA regulations, O.S.H.A. regulations, Texas anti-entrapment laws, and all other laws pertaining to apartments.

FINANCIAL

• Works with Maintenance Supervisor to determine maintenance budget. Submits all vendor/contractor invoices to Community Director for approval and submission to the Accountant.

KEY FUNCTIONS

• Prepares Market Ready apartments, which may include painting, carpet repairs, cleaning, general repairs, housekeeping duties, and any necessary duties to provide our residents with that quality move in experience.
•  Responds to resident requests in a timely manner and with a professional attitude.
• Has knowledge of maintenance functions such as plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
• Maintains grounds, pools/ hot tubs, common areas, and dog park amenities to keep clean, operational, and safe for our residents.
• Reports any maintenance concerns on vacant units, models, and common areas, to the Maintenance Supervisor.

MAINTENANCE & SAFETY

• Ensure that the appearance and physical aspects of the community exceed City Gate’s established standards by physically walking/inspecting the property daily, making repairs & submitting report to the Maintenance Supervisor as needed.
• Must immediately notify the Community Director of any illegal conduct by a vendor, resident or employee.
• Accompany outside vendors on service request calls for occupied apartments when necessary.
• Interpret company policies to workers and enforces safety regulations
• Schedule & perform all preventative maintenance as well as “special projects” list.

OTHER RESPONSIBILITIES

• Performs maintenance as scheduled by the Maintenance Supervisor.
• Knowledgeable of state, local, and federal fair housing laws.
• Performs duties as assigned, in a timely manner.
• Delivers superior customer service and represents the company in a professional manner at all times.
• Maintains and safeguards all company tools and equipment. Perform any other related duties as required or assigned.

GENERAL

• Perform any additional duties/tasks and meet deadlines to exceed expectations assigned by the Community Director and/or Assistant Community Director.