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Case Manager II Homeless Services Fountain Valley

City Net

Case Manager II Homeless Services Fountain Valley

Anaheim, CA
Full Time
Paid
  • Responsibilities

    Overview: Case Manager IIs (CMIIs) provide case management and supportive services to families who are exiting street-level homelessness. Through outreach, CMIIs seek to connect homeless neighbors to sustainable housing. CMIIs meet clients where they are and support them to achieve their goals. City Net’s services are housing-focused; CMIIs work with clients on developing long-term housing plans. CMIIs connect homeless neighbors to appropriate supportive services, including medical treatment, mental health treatment, counseling, and permanent housing.

    CMIIs offer care and service coordination in partnership with other nonprofits, County and City entities, law enforcement, behavioral health services, and medical providers to ensure clients receive the help they need. These services are provided in collaboration with our partners with the intention of assisting clients with obtaining and maintaining permanent housing as quickly as possible. City Net’s programs follow Housing First and Harm Reduction service models.

    Schedule: Monday - Friday, 7:00 am - 3:30 pm. The person in this position will work 8 hours per day for a total of 40 hours per week. Optional overtime opportunities are available at times. The person in this position will be required to report to the Anaheim office daily. Please note: while this job posting is for an opening we currently have in the City mentioned above, we are responsive to the needs of our clients and funders, and therefore the person in this position may be transferred to neighboring locations as needed.

    Requirements

    2-4 years of Case Management experience with City Net’s target populations (people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic and intimate partner violence, and/or human trafficking)

    Upbeat passion for ending homelessness and a desire to make a difference in the lives of our most vulnerable neighbors

    Empathetic, self-motivated, and dynamic

    Experience cultivating and maintaining productive, professional relationships with various stakeholders

    Understanding of the importance of quality and timely data collection and reporting

    Excellent professional boundaries

    Professional verbal and written communication skills (English)

    Strong interpersonal, analytical, and time management skills

    Effective and professional networking and relationship management skills

    Ability to work independently and as part of a team

    Ability to work flexible hours including evenings and weekends

    Proficiency in PCs and Microsoft Office Suite

    Ability to accomplish goals and produce valuable results with minimal supervision

    Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals

    Ability to work well with people from diverse backgrounds with varying degrees of experience

    This position may involve variable scheduling including early mornings, late evenings, and weekends. For example, there may be an early morning shift once per week, or a weekly evening outreach. Must be available for this type of variable schedule.

    Must be authorized to work in the United States for any employer.

    Constantly works in outdoor weather conditions.

    Frequently moves about inside the office, in the field (both indoors and outdoors at local shelters, parks, restaurants, riverbeds, beside railroads, beside freeways, etc.), or at meetings/events to access people, file cabinets, office machinery, etc.

    Frequently ascends/descends stairs, hills, and underpasses to access clients.

    Frequently position self to communicate effectively with clients sitting or lying on the ground.

    Must be able to traverse rough outdoor terrain at least 2/3 of the time.

    Must be able to move oneself quickly in certain urgent/emergent situations (e.g. to avoid falling or projected items, or to administer Naloxone/Narcan to a client who has overdosed).

    Nice to Have

    Experience and homelessness services professional contacts in Los Angeles and surrounding areas.

    Experience gathering and maintaining confidential client records, including intake paperwork, case notes, and client management system data entry.

    Bachelor’s degree or higher in Social Work, Human Services, Sociology, Psychology, or a related field

    Organizational OverviewCity Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.

    BenefitsWe believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:

    Health insurance (City Net pays 100% of the employee premium for our baseline plan)

    Paid time off

    Retirement plan

    401(k)

    401(k) matching

    Dental insurance

    Vision insurance

    Life insurance (Employer paid group term life and voluntary life)

    Referral program

    Parental leave

    Professional development assistance

    Employee assistance program

    Wellness Reimbursement Program

    Company Vehicles, iPhones, Laptops, and Tablets

    Career Pathing, Raises, Recognition & Rewards

    ImmediatePay Earned Wage Access

    Credit Union Preferred Partnership

    Visit https://citynet.apscareerportal.com for further details.Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school).

    Questions?If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!