Overview: Housing Navigators are responsible for helping clients obtain safe, sustainable permanent housing. They assess clients’ housing-related needs, assets, and barriers, identify the best housing options based on each client’s unique situation, and form and maintain relationships with housing managers, landlords, etc. as necessary to ensure clients can successfully obtain permanent housing. This position works five days per week, 8 hours each shift for a total of 40 hours per workweek.Work Schedule: Monday - Friday 8:00 AM -4:30 PM
Requirements
Case management experience with City Net’s target populations (people affected by homelessness, substance use disorders, chronic health and mental health concerns, domestic and intimate partner violence, and/or human trafficking)
Experience with section 8, Orange County Housing Authority & Orange County Housing Authority application processes and requirements
The staff in this position will be required to drive a company vehicle and transport clients. For insurance purposes, drivers must be at least 25 years of age, have a valid CA Drivers License, and be able to pass a Motor Vehicle Report at the time of hire and throughout employment.
Experience cultivating and maintaining productive, professional relationships with various stakeholders.
Understanding of the importance of quality and timely data collection and reporting.
Familiarity with the local housing market, national and local housing trends, and available housing resources required.
Excellent professional boundaries
Effective and professional networking and relationship management skills
Professional verbal and written communication skills (English)
Strong interpersonal, analytical, and time management skills
Proficiency in PCs and Microsoft Office and Google Suite
Ability to accomplish goals and produce valuable results with minimal supervision
Ability to handle multiple projects simultaneously while maintaining creativity and strategic thinking and continuing to meet or exceed goals
Ability to work independently and as part of a team
Ability to work well with people from diverse backgrounds with varying degrees of experience
Nice To Have
Understanding of the HUD Housing Choice Voucher program and affordable housing resources
Experience and professional contacts with homelessness services providers Orange County.
Experience gathering and maintaining confidential client records, including intake paperwork, case notes, and client management system data entry.
Experience with property management and/or landlord advocacy programs.
Bachelor’s degree or higher in Social Work, Sociology, Psychology, Human Services, or a related field.
Other Requirements
May be required to drive a company vehicle to transport clients. For insurance purposes, drivers must be at least 25 years of age, have a valid CA Drivers License, and must pass a Motor Vehicle Report.
Due to the nature of the work, this position involves variable scheduling. For example, there may be an early morning shift once per week (where the day's schedule would be 7:00am-3:30pm) or a weekly evening outreach (where the day's schedule would be 11:30am-8:00pm). Must be available for this type of variable schedule.
Organizational Overview
City Net is a 501(c)(3) non-profit community organization that is committed to breaking the cycle of homelessness in the communities we serve by connecting neighbors experiencing homelessness to transformative care and innovative housing solutions. Our objective is to reduce homelessness to functional zero in the regions we serve through collaborative supportive services, housing provision, and data-driven solutions that empower our clients to reach their personal goals.
BenefitsWe believe in supporting our employees in all areas of life. That is why we offer top-tier benefits to our eligible employees, including but not limited to:
Health insurance (City Net pays 100% of the employee premium for our baseline plan)
Paid time off
Retirement plan
401(k)
401(k) matching
Dental insurance
Vision insurance
Life insurance (Employer paid group term life and voluntary life)
Referral program
Parental leave
Professional development assistance
Employee assistance program
Wellness Reimbursement Program
Company Vehicles, iPhones, Laptops, and Tablets
Career Pathing, Raises, Recognition & Rewards
ImmediatePay Earned Wage Access
Credit Union Preferred Partnership
Visit https://citynet.apscareerportal.com for further details.
Diversity, Equity, Inclusion, and Belonging: Promoting a culture of diversity, equity, inclusivity, and belonging that embraces the contributions of all team members is important to City Net and our success. Our team is composed of individuals with different strengths, experiences, and backgrounds. Note: We do not consider your name, or the names of your undergraduate and graduate schools from your resume. This process is aimed at opening all of our job opportunities to more candidates, reviewing applicants on performance assessments instead of resume proxies (e.g., where you went to school). Questions?
If you have questions about this position or our organization, please contact City Net's Recruitment Team by emailing Recruitment[at]CityNet[dot]org. Please do not contact any of the Homeless Services Outreach Numbers listed on our website, as those phone lines need to remain open exclusively for people who are experiencing homelessness and need help. Thank you!