_FRONT DESK SERVICES _JOB POSTING ANNOUNCEMENT 

COMPENSATION: $15/hr.

WORK SCHEDULE: Thursday to Sunday 10:00am -4:00pm

DIVISION: BCRP- Parks Bureau- Horticulture 

HIRE UP IS A PAID WORK EXPERIENCE OPPORTUNITY.

• 6 months, with paid job readiness training
• Includes supportive services and job placement assistance
• Work with city agencies and nonprofit organizations

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

•   Greet and engage visitors to the gardens and facilities; provide maps and general overviews; answer visitor questions regarding buildings, displays and gardens.  Share history of facilities and gardening information with visitors. Assist with COVID guidelines   
• Track numbers of visitors entering the building as directed. Encourage and collect donations; encourage visitors to complete visitor surveys
• Answer phones and direct calls to appropriate staff. Direct all rental questions to rental staff.
• Support Photo Shoot program – provide applications, collect fees, provide guidelines.
• Maintain gift shop and front desk in clean and attractive way; stock maps and brochures; price gift shop merchandise. 
• Sell books and other gift shop items using computerized POS (point of sale) system
• Assist other Horticultural staff as time permits.  Support volunteer organizations that are providing educational programs

CITY OF BALTIMORE, MAYOR'S OFFICE OF EMPLOYMENT DEVELOPMENT IS AN EQUAL OPPORTUNITY EMPLOYER AND SERVICE PROVIDER