Systems Engineer - Serigor - External

City of Baltimore, Mayor's Office of Employment Development

Systems Engineer - Serigor - External

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Position: AD Administration

    Creation and management of directory infrastructure and upgrade of Directory infra

    Includes FSMO roles, trusts, Kerberos KDCs, replication topology, etc.

    Creation of all top-level OU hierarchies with LBL standard sub-OUs, groups, and appropriate security permissions. This includes adding the OU Admins to the Add Computers group, Group Policy Creator Owners group, and OU Admins mail list. It also includes setting appropriate permissions on the created objects and linking of default GPOs.

    Monitoring and reporting associated with the reliability and security of the domain

    Use the domain admin account only for actions that require the privilege level of this account

    Monitoring changes to domain root and domain controllers OU to ensure unauthorized changes do not occur

    Day-to-day management of the domain controllers

    Monitoring connectivity, synchronization, replication, netlogon, time services, FSMO roles, schema, NTDS database partitions, DNS settings, SRV records, and trust relationships

    Review DC event and security logs and take corrective actions

    Monitor and resolve security situations at all levels of the domain to ensure a stable and secure domain

    Domain Controller Management

    Physical security of the domain controllers in IT Division space and oversite for all domain controllers

    Backups and restores on domain controllers

    Full disaster recovery plan and practice recovery of DCs and core Directory objects

    Policy monitoring and compliance

    Apply and enforce LBL standard naming conventions for objects in the domain

    Comply with LBL AD policies and standards as defined on the AD Web Site

    Monitor compliance with LBL AD policies and standards as defined on the AD Web Site, including Change Management,

    Communication and Coordination

    Arbitrate disputes between OU Admins

    Provide OU Admins with assistance when requested

    Coordination with the LBL Cyber Security group to ensure the LBL domain is secure

    Comply with all Cyber Security group orders regarding emergency conditions

    Work collectively with the OU administrators

    Secure remote administration of the DCs and member servers managed by the Infrastructure Group

    Manage group policy at root of domain and for Domain Controllers OU

    Manage the root Users and the root Computers OUs

    Install and manage security reporting tools used to monitor changes to the Active Directory

    Coordinate and configure alarm distribution to OU Admins for OU-related events

    Plan and manage all migrations and upgrades related to the AD or the D

    Server Administrator

    Host and maintain Virtual server (i.e., IIS, business specific service, etc.)

    Upgrade Servers from 2012 to 2016 and 2019 and work with application owners.

    Patching/software upgrades

    Volume/partition space management

    Software migration and applications upgrade

    Software licenses for all member server(s) and applications

    Good experience on virtual Windows 2012, 2016, 2019 Server Managements

    Operating system maintenance for all non-Infrastructure-managed member servers

    Maintain level of member server system security by applying Service Packs and security patches

    Department application, file service, workstation and printer support

    Backup/recovery plans for application servers

    Full disaster recovery plan and practice recovery

    Design, maintain, and troubleshoot Active Directory group policies, login scripts, DNS and DHCP

    Maintain Active Directory and virtual servers

    Build and configure Windows and VmWare servers

    Responsible for production support activities for facilities operations to ensure the security and stability of the environment

    Involves technical understanding of architecture and environments supported

    Track points of friction for users, technology or operations, use analytics and then work with other teams to make those parts of banking better

    Participating in system design improvements and performance enhancements

    Participate in Business Continuity Planning and Exercises as needed

    Assist the Database Administrator and Network Administrator in developing and implementing plans for new enterprise applications

    Support existing systems

    Education and Experience:

    ​​​Bachelor's degree and three years of experience OR an equivalent combination of education and experience.

    Skills Requirements:

    Knowledge of current trends and developments in network-based communications systems.

    Knowledge of internet/intranet/extranet technologies.

    Knowledge of computer-based communications protocols.

    Knowledge of client/server cabling methods and procedures.

    Skill in installing, repairing and troubleshooting network programs, hardware and systems.

    Ability to schedule and perform preventative and corrective maintenance procedures and repairs on network systems.

    Ability to investigate, diagnose and repair network-based system problems.

    Ability to communicate effectively, both orally and in writing.

    Ability to establish and maintain effective working relationships with agency user personnel, MIS personnel and computer equipment vendors.

    Bachelor of Science degree in Information Technology Management, Computer Science, Computer Engineering or a related discipline from an accredited college or university; and Seven years of related experience; including

    Three years of supervisory responsibilities as disciplining, evaluating the performance of and recommending the hiring, firing, and promoting of subordinate employees.

    Excellent verbal and written communication skills.

    Previous IT experience in government is preferred.

    Skills Requirements

    Comprehensive knowledge of Data and Analytics best practices.

    Knowledge of project planning and scheduling; business continuity of operations planning; audit and compliance programs; and pertinent laws, regulations, and best data governance practices.

    Ability to analyze and resolve complex business problems.

    Ability to supervise, plan, and schedule the work of a professional staff and coordinate large initiatives in an agency defined by cross-functional activities.

    Ability to analyze and resolve complex business problems.

    Excellent communication skills which include the ability to prepare and deliver a cohesive strategy to executive leadership.

    Ability to communicate effectively orally and in writing with internal and external customers.

    Considerable experience in technical leadership around data.

    A mix of experience in various IT disciplines such as vendor management, enterprise architecture, data governance and other disciplines will also be considered.