Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Office of Strategic Operations is composed of three units:
(1) Analysis and Evaluation Unit, which conducts qualitative and quantitative analyses to identify and track to completion strategic recommendations that improve the City’s emergency response posture;
(2) Strategy and Innovation Unit, which implements initiatives and programs that enhance the City’s preparedness and response capabilities; and
(3) Continuity of Operations Unit, which ensures the City is able to continuously operate.

The Analysis and Evaluation Unit is responsible for analyzing and evaluating NYCEM’s operations, developing doctrine and policy, and conducting strategic planning to improve the City’s emergency management capability. The Monitoring and Evaluation Program Manager will be responsible for conducting after-action reports following emergency preparedness exercises and real-world activations and for creating and implementing an agency-wide monitoring and evaluation strategy to continuously improve operations.

The Monitoring and Evaluation Program Manager will report to the Director of Analysis and Evaluation and will conduct the following duties:

• During emergency incidents and exercises, deliver executive briefings and conduct real-time evaluation to assess and improve operations.
• Following incidents, oversee evaluation processes and organize and facilitate incident debriefs (“hotwashes”), surveys, and other information gathering initiatives with NYCEM staff and partner agencies.
• Finalize after-action reports (AARs) and improvement plans.
• Implement and routinely track specific corrective actions based on prior AARs and produce implementation analyses to assess future preparedness.
• Present executive-level reports on monitoring and evaluation, improvement planning progress, and AAR trends.
• Additional emergency management-related projects and responsibilities as assigned.

**PLEASE NOTE THE FOLLOWING:

- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

- This position is grant funded through 8/24/2024 with the possibility of an extension.

- IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

Qualifications

1. A master’s degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences or related field and one year of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
2. A baccalaureate degree from an accredited college and two years of satisfactory full-time professional experience in the areas listed in “1” above; or
3. A four-year high school diploma or its educational equivalent approved by a state’s
department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in the areas listed in “1” above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.