Job Description

Job Description

Claims Coordinator

Job Summary:

The Claims Coordinator will report to the Houston Warehouse Manager working closely with the Claims team.

Essential Duties and Responsibilities:

• Opening and inspecting replacement pieces and for all claims
• All items in wooden crates should not be opened for inspection due to compromising of protective packaging
• Larger heavier items such as beds, dressers, dining tables, sideboards may be opened and inspected at your discretion (ask for assistance if needed) due to potential compromising of protective packaging
• Taking pictures of each replacement piece from various angles with the company iPad and adding to designated folders on Onedrive. Save each in folders dated monthly with customer name, sales order number and item number.
• Coordinate with warehouse team to ship out replacement piece/s once inspection completed, photos taken and item/s repackaged as best as possible
• Conducting quality checks of the existing stock as instructed by the Claims Manager
• Keeping Ipad on hand and being available on Teams/Email during business hours
• Performing furniture repairs and touch ups with various tools ( furniture touch up pens, leather cleaner, screw drivers, allen keys etc) when needed
• Working independently or as a team, to fulfill department &/or company goals and objectives
• Keeping return & inspection area clean and orderly
• Other responsibilities and accountabilities as assigned by the Warehouse Manager and/or Claims Manager

Physical Requirements:

· Ability to lift up to 50 lbs

· This position may require sitting and standing for a long period of time.

Skills Required:

• 2- 3 years of prior claims/ maintenance/handy man/furniture repair experience in an office or warehouse setting
• Strong English communication skills; verbal and written
• Attention to detail and conscientiousness
• Ability to lift 15-35 lbs, walk, climb stairs, and stand for several hours
• Confident using a smartphone and navigating the internet
• Able to work a flexible shift if needed

Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.

Our areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.

We also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.

With the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.
Also, Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.
https://www.magnumstaffing.com/about.html

DOE

Company Description

MAGNUM STAFFING is a recruiting and staffing solutions firm based in Houston, Texas, and founded in 1996.\r\n\r\nOur areas of specialization include manufacturing, production, warehouse/distribution, technical, and logistics for the industrial business sector.\r\n\r\nWe also provide various services to any industry that assists the client in their human capital management issues. This includes vendor on premise, managed services, payroll transferring and a direct hire specialist focusing on exempt and non-exempt engineering, manufacturing, petrochemical, supply chain management, finance and field operations positions.\r\n\r\nWith the Staffing industry’s badge of professionalism and seal of excellence behind each hiring manager, Magnum has been designated as one of the top 10 staffing firms in Houston by the Houston Business Journal.\r\nAlso, Magnum was the first industrial staffing firm in Houston to require every hiring manager to be CTS certified, setting the precedent for the city’s industrial staffing industry. By ensuring each hiring manager earns CTS certification, Magnum guarantees its hiring professionals have the most up-to-date knowledge of current employment laws and procedures, as well as business operations and ethics.\r\nhttps://www.magnumstaffing.com/about.html\r\n\r\n\r\nDOE