Job Description

The Lien Services Coordinator is responsible for processing incoming mail, conditional payment reporting, outreach for Proof of Representation documents, Medicare Advantage Plan (“MAPS”) Affidavit and HIPAA release, and outreach to MAPS, Part D, Medicaid programs, and Medicare contractors. This coordinator role is not outwardly client-facing at this time but will work closely with outside vendors and internal staff. Each coordinator is responsible for successful communication, timely responses, and providing overall excellent service. If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

About the Day to Day Responsibilities of the Role

• Process incoming mail, and distribute/upload as directed.
• Routine follow-up on Letters of Authority and/or Proof of Representation documents.
• Routine follow-up on MAPS Affidavit and HIPAA release.
• Outreach to MAPS Part D, Medicaid Programs to obtain lien letter for possible dispute or payment.
• Conditional payment reporting.
• Conditional payment follow-up with Medicare contractors.
• Responsible for sending out assigned CP $0 letters.
• Responsible for obtaining final demand and/or case resolved letter and follow up with the Medicare contractors.
• Retrieve documents as directed from external systems.
• Assist with referral set-up in the database, as needed.
• Assist attorneys and staff as needed.

Qualifications

• Detail-oriented, organized, and quality-focused
• Customer service and communication skills, both verbal and written
• Excellent technical skills and working knowledge of Microsoft Office
• Able to work independently, self-directed, highly motivated
• Desire to work in a fast-paced, professional, team-focused environment
• Flexible and adaptable
• 0-2 years experience
• Associate’s or bachelor’s degree preferred

#LI-ZP1

#LI-Hybrid

Additional Information

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland. We value learning, caring and results and make inclusivity and diversity a top priority. In addition to our Great Place to Work® Certification, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer and Best Employer for Women, testaments to the value we place on workplace culture.

We’re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

Verisk Businesses

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Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.

Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger

Verisk Analytics is an equal opportunity employer.

All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.

http://www.verisk.com/careers.html

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