Benefits:

401(k)

401(k) matching

Company parties

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Paid time off

Parental leave

Savings bank

Training & development

Vision insurance

Wellness resources

About the Role:

Join MedPOINT Management as a Claims Support specialist in Sherman Oaks, CA, where you will play a vital role in ensuring smooth claims processing and customer satisfaction. This position offers an exciting opportunity to contribute to a dynamic team dedicated to delivering exceptional healthcare management services.

Responsibilities:

Process and review insurance claims for accuracy and completeness.

Communicate with healthcare providers and insurance companies to resolve claim issues.

Maintain detailed records of claims status and updates in our database.

Assist in the appeals process for denied claims and follow up as necessary.

Provide excellent customer service to patients and providers regarding claims inquiries.

Collaborate with the billing department to ensure timely payment of claims.

Stay updated on insurance policies and regulations to ensure compliance.

Identify trends in claim denials and recommend process improvements.

Requirements:

High school diploma or equivalent; associate's or bachelor's degree preferred.

1-2 years of experience in medical billing or claims processing.

Knowledge of insurance policies, procedures, and medical terminology.

Strong attention to detail and excellent organizational skills.

Effective communication skills, both written and verbal.

Proficiency in Microsoft Office Suite and electronic health record systems.

Ability to work independently and as part of a team in a fast-paced environment.

Positive attitude and commitment to providing exceptional service.

About Us:

MedPOINT Management has been a leader in healthcare management for over 15 years, providing innovative solutions to streamline operations for healthcare providers. Our commitment to excellence and patient-centered care has earned us the trust of our clients, making us a preferred partner in the industry. Our employees thrive in a supportive environment that values collaboration, growth, and a passion for making a difference.