Job Description

Clayton Kendall, the largest promotional products and decorated apparel distributor in Pennsylvania is looking for a self-motivated Customer Service Representative to work in our Monroeville, PA offices. A positive attitude and a desire to work in a fast-paced, energetic environment are critical to the success of this position.

Clayton Kendall is a multi-year award winner of the Pittsburgh Business Times 'Best Places To Work' as well as 'Fastest Growing Companies'.

Job Description

Customer Service Position dealing with branded merchandise requires excellent computer and phone skills, attention to detail, and ability to multi-task.

*Responsibilities

• Process and update orders through internal business system.
• Project and order management meeting deadlines.
• Teamwork with other departments to ensure customer satisfaction.
• Maintain exceptional attendance and punctuality
• Ability to prioritize.
• Maintain High levels of professionalism when interacting with clients and CK employees.
• Relentless dedication to exceeding customer expectations.

*Experience

**Qualifications

• 1-2 years of experience in sales or sales support. Any experience in ad specialties or merchandising is a plus.
• Customer Service skills – proven ability to deal effectively with clients.
• Ability to communicate clearly and effectively with both clients and vendors via verbal and written communications.
• Strong computer skills with knowledge of Microsoft Office.
• Ability to create documents and spreadsheets.
• Ability to learn and maintain processes while working in a fast-paced environment.
• Strong interpersonal and organizational skills.

*Ordering Experience

• Order Processing - project management skills.
• Multi-tasking – ability to produce goods utilizing one or more vendors.
• Detail Oriented – Follow-up and tracking of orders to ensure project deliverables.

Company Description

Commercial Print Shop.