Position Overview

Completes tasks at Water and Fire Restoration jobs, as well as Cleaning jobs. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.

Job Responsibilities

Ensure appropriate equipment and supplies are loaded on truck needed for job, arrives to work site

Explain processes used to complete active jobs and next steps to resolution in person to customers

Complete assigned jobs according to company processes while maintaining quality control on each job

Perform damage repair to include pack-out of contents, removing/disposing of non-salvageable materials, deodorizing and treatment of surfaces

Complete detailed cleaning of trim, ledges, baseboards, light fixtures, and more on post construction cleans

Ensure equipment, supplies, vehicles, and products are properly handled. Report any equipment malfunction and or damage to supervisor

Resolve issues with customers, communicates customer issues, and daily job activities with supervisor and key company staff

Prepare documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies

Job Requirements

High school graduate or equivalent

Experience in the cleaning or restoration industry not required but preferred

Valid Drivers’ License and satisfactory driving record

Good verbal and written and communication skills

Good customer service skills

Experience with using mobile software to enter data

Can read and follow product label usage instructions

Reports to work on time in a clean, complete uniform

Must be able to prioritize activities and meet deadlines

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

Move up to 50 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.

Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.

Express or exchange ideas with others quickly, receive and act on detailed information given.

Use visual acuity to perform detail-oriented activities

Be exposed to various inside working conditions: The change of environment such as with or without air conditioning and heating.

Employee Benefits

Competitive Pay

Paid Holidays - for full time employees

Paid Time Off - for full time employees

Medical and Dental Insurance - for full time employees

Retirement Plan w/ Company Match - for full time employees

Opportunity to Advance

Positive, Upbeat Workplace Culture

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.