Job Description

INSTRUCTIONAL DESIGNER

ClearCaptions is seeking a motivated individual to join the Human Resources team as an Instructional Designer. The Instructional Designer will develop and manage training initiatives and project plans from inception to results. This role is ideal for a self-starter, who works well under pressure and is flexible to changing priorities. 

Position is based out of the corporate office in Roseville, CA or a home-based office.

ROLES AND RESPONSIBILITIES:

-- Plan, design and develop highly effective training programs. --Collaborate with subject matter experts to develop instructor-led training, web-based training and eLearning. --Develop training content using a variety of instructional techniques and formats such as role playing, simulations, scenarios, team exercises, group discussions, videos, etc. --Research, organize and create content in logical eLearning sequences for maximum learner retention. --Regularly maintain and update course content based on quality reviews and feedback from trainers, learners, surveys, and ClearCaptions management. --Proofread and edit own work and work of others to improve quality, readability, consistency, formatting and effectiveness of training products. --Create custom graphics and animations as needed to elevate the learning experience. --Collaborate with management and stakeholders to ensure timely and accurate deliverables. --Test, debug and troubleshoot training products and courses. --Assist in managing the Learning Management System (LMS). --Assist with various training related tasks such as training coordination, research, reporting, etc.

QUALIFICATIONS:

--Bachelor’s degree in Instructional Design, Instructional Technology, or related field of study --5+ years of experience as an Instructional Designer and/or eLearning Developer --Knowledge of instructional design theory, adult learning theory, and design thinking --Ability to multi-tasks, prioritize, work under pressure and meet deadlines in a fast paced environment --Ability to focus on details, adhere to quality standards and adapt to changing business needs --Ability to communicate effectively (written and verbal) and to build relationships at all levels in an organization --Must be a self-starter, with the ability to work independently and within a team --Proficiency with Microsoft Office Suite --Experience managing a Learning Management Systems is a plus --Experience as a Trainer/Instructor is a plus

PHYSICAL REQUIREMENTS: Employees may experience the following physical demands for extended periods of time: • Sitting, standing and walking (70%). • Keyboarding (70%). • Viewing computer monitor, tablet and cell phone screen requiring close vision (70%).

WORK ENVIRONMENT: Work is performed in a business office environment. COMPENSATION: A competitive compensation package will be offered to successful candidates. 

Company Description

ClearCaptions is a leader in phone captioning services and equipment. As a company, ClearCaptions is experiencing tremendous growth year over year. More than 48 million Americans have some form of hearing loss. ClearCaptions service and equipment removes communication obstacles through its commitment to making lives better and adhering to the belief that every word matters. As a Federal Communications Commission (FCC) certified telephone captioning provider, ClearCaptions follows the highest industry standards for privacy, security and professionalism on all of our captioning calls. ClearCaptions is dedicated to developing fast, easy and life-changing communications for hard-of-hearing individuals. If you’re looking for a wide-open field for growth and opportunity, as well as making a difference, look no further.