Job Description
JOB OVERVIEW
ClearConnect provides businesses with a concierge experience to help them find the best business-class telecommunications services available based on their unique business needs. You will speak with customers who have expressed interest in purchasing internet, phone, television, or security solutions for their business. If you are interested in joining a rapidly growing company with a winning environment, then apply today!
WHAT WE OFFER
- All leads are provided: No cold calling or prospecting. You will take inbound calls and respond to online lead forms.
- Unbiased comparison shopping: We represent all national telecommunications providers which provides the ability to match customers with the products that meet their needs.
- High earning potential: First year average annual income is $70k. Top Solutions Advisors make over $100k annually.
- Benefits: Including health, dental, vision, paid time off, etc.
- Great culture: Teambuilding events, incentive trip, performance incentives and food regularly brought in.
RESPONSIBILITIES
- Answer inbound sales calls and respond to online lead forms from prospective customers.
- Use a concierge, consultative sales approach to ensure customers find the best business-class telecom solution to meet their needs.
- Manage and organize your sales funnel by following up with prospective customers you were unable to close on the first call.
- Build rapport with customers to maintain an ongoing relationship to uncover future sales opportunities.
- Achieve sales targets through your desire to win business.
- Learn products and services to appropriately right-fit customer and ensure satisfaction and loyalty.
- Time management and the ability to multitask and manipulate multiple screens including our CRM system, quote tools and carrier applications while continuing a conversation with the customer.
- Ability to communicate technical terminology in a non-technical manner when necessary.
QUALIFICATIONS
- Minimum 2 years sales experience, preferably in business to business sales
- Telecommunications experience is ideal, but not required
- Demonstrated ability to meet and exceed sales goals
- Ability to manage high incoming sales volume and successfully pitch, close, and maintain sales
- Possess the ability to function in a small team, fast-paced environment
- Highly organized and self-disciplined with close attention to detail and follow through
- Exhibit professional, organized communication and customer service skills
- Not afraid of the phone – Receiving / making 80+ calls per day is not uncommon
- Competitive personality, strong work ethic and internal motivation to compete with yourself and others to succeed and hit new goals
- Positivity – It is important to remain positive and enhance the team culture
Company Description
ClearConnect provides businesses with a concierge experience to help them find the best business-class telecommunications services available based on their unique business needs.