Clerical Assistant

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Crossroads Talent Solutions

Clerical Assistant

New Orleans, LA
Full Time
Paid
  • Responsibilities

    Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney's Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible.

    Contingent Upon Award

    Clerical Assistant

    United States Attorney's Office (USAO) – Eastern District of Louisiana
    Monetary Penalties and Recovery Unit (MPRU)
    Location: New Orleans, Louisiana
    Work Schedule: Full-Time | Monday–Friday | 8:30 AM – 5:00 PM

    Position Overview

    Crossroads Talent Solutions is seeking a detail-oriented Clerical Assistant to support the Monetary Penalties and Recovery Unit (MPRU) within the U.S. Attorney's Office for the Eastern District of Louisiana. The Clerical Assistant provides essential administrative and data management support to the Financial Litigation Unit (FLU) and Asset Forfeiture Unit (AF) by maintaining case records, processing financial documentation, preparing legal correspondence, and supporting debt collection and asset recovery activities. This role requires exceptional organizational skills, accuracy, professionalism, and the ability to handle sensitive information in a fast-paced federal legal environment.

    Key Responsibilities

    • Provide administrative and clerical support to personnel within the Monetary Penalties and Recovery Unit.
    • Enter, update, and maintain information in multiple government databases and case management systems.
    • Open new cases and establish debts within the Collection Debt Collection System (CDCS).
    • Close expired or fully satisfied debt accounts and maintain accurate case documentation.
    • Generate routine reports using Analytics, including:
      • Weekly Collection Reports
      • Monthly Collection Reports
      • Statistical Reports
      • Tickle/Task Reports
      • Indirect Payment Reports
    • Prepare routine legal and administrative documents, including:
      • Demand letters
      • Financial statement requests
      • Repayment agreement correspondence
      • Default notices
      • Employment verification letters
      • Department of Labor correspondence
      • Liens and Abstracts of Judgment
      • Releases of liens and judgment liens
      • Motions to Enroll and Substitute Counsel
      • Petitions to Remit Fines
      • Garnishment pleadings
      • Asset Forfeiture direct notice letters
      • Conflict of Interest forms for Assistant U.S. Attorneys
    • Assist Collection Agents and Paralegal Specialists with criminal restitution and civil debt collection activities.
    • Reconcile payment histories and post missing or indirect payments.
    • Support asset investigations by conducting research utilizing:
      • CLEAR
      • LexisNexis
      • Credit reporting resources
      • Property assessor databases
      • Skip tracing tools
    • Record liens in applicable jurisdictions and update corresponding information within CDCS.
    • Redact personally identifiable information (PII) from financial, medical, and legal documents.
    • Maintain electronic and paper case files.
    • Scan, organize, archive, and close case files in accordance with DOJ records management requirements.
    • Enter calendar deadlines and case events into tracking systems.
    • Assist with preparation of direct notices for Asset Forfeiture matters.
    • Perform additional administrative support duties as assigned.

    Required Qualifications

    • High school diploma or equivalent required.
    • Previous clerical, administrative, legal support, or data entry experience preferred.
    • Strong proficiency with:
      • Microsoft Word
      • Microsoft Excel
      • Microsoft Outlook
      • Microsoft Access
      • Adobe Acrobat Professional
      • Database and case management systems
    • Excellent written and verbal communication skills.
    • Strong attention to detail with the ability to maintain a high degree of accuracy.
    • Ability to prioritize multiple assignments and consistently meet deadlines.
    • Professional demeanor with the ability to work effectively with attorneys, paralegals, investigators, and administrative staff.
    • Ability to review legal and non-legal documents carefully while maintaining confidentiality.
    • Strong organizational, analytical, and problem-solving skills.
    • Ability to work both independently and collaboratively within a professional office environment.

    Security Requirements

    • Must successfully obtain and maintain the required Department of Justice background investigation prior to working onsite.
    • Must satisfy DOJ residency requirements.
    • Must sign required confidentiality, nondisclosure, citizenship, and loyalty agreements.
    • Must be able to safeguard sensitive law enforcement, financial, and personally identifiable information in accordance with DOJ policies.

    Benefits

    • Medical/Dental/Vision Benefits Offered
    • 401k
    • Life Insurance plans
    • Employee Health and Wellness program
    • PTO/Sick Leave

    Veterans are encouraged to apply.

    Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.

    Equal Opportunity Employer/Veteran/Disabled