Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Profit sharing

Vision insurance

Our medical office is seeking a professional and energetic clerical staff member to support our Scheduling, Records, and Reporting departments. In this role, you will receive comprehensive training from Department Leads and the Clerical Supervisor to ensure smooth operations and high-quality customer service.

Position Summary:

• Accurately process medical files and referrals according to specific instructions and deadlines.

• Manage bookings and cases assigned to be handled on our server and database.

• Coordinate exams based on claimant residence and arrange services such as interpreters or transportation.

• Verify examiner credentials, qualifications, and fees while checking for conflicts.

• Handle rescheduling, cancellations, and status updates for all involved parties.

• Communicate regularly with clients and Department Leads to manage all aspects of your position.

• Manage five phone lines, including documenting calls and taking messages.

• Perform various clerical tasks as directed by the Supervisor or Team Lead.

Key Responsibilities & Requirements:

• Proficiency with computers, multi-line phones, and office equipment.

• Ability to handle confidential, time-sensitive paperwork in compliance with HIPAA.

• Participation in cross-training to support other departments during peak periods.

• Adherence to all CDC and OSHA health and safety guidelines.

• Exceptional data entry, typing, and communication skills.

• Ability to work independently and as part of a team in a high-volume environment.

• Physical ability to sit or stand for extended periods and lift 25–50 pounds.

• Reliable transportation is required.