CLEVER

Clever is building a better way to buy and sell real estate with a platform that educates millions of home sellers and buyers every year

Clever was founded 5 years ago, and we've already facilitated over 4 billion dollars in real estate transactions.

We've grown our network to include over 14,000 real estate agents around the country that will list homes for a flat fee of $3,000 or 1% depending on the home value. In states where it's allowed, our partner agents will provide a commission rebate for buyers. On average, seller's save over $9,000 when they use Clever.

For top real estate agents, Clever provides a constant stream of qualified buyers and sellers. We save agents thousands on marketing costs, and let them focus on what they do best — helping their clients buy and sell homes.

As Clever continues to grow and develop, we're excited for what's ahead. We know that people are our biggest advantage, and we'll continue investing in our team members and their professional development. We're committed to creating strong bonds and an inclusive culture for our team — both in our office in St. Louis, or remotely (we have team members all around the country!)

HOW YOU CAN HELP

We're looking for customer-centric salespeople to join our inside sales team. We're a small team, and every month we speak to thousands of homeowners looking to buy or sell a home, and agents that are excited to work with them.

Our sales team is the voice for our brand for both consumers and agents, and we present ourselves as a knowledgeable, passionate, and caring team that is looking out for the best interests of those that we serve.

THE ROLE

We are looking for a new teammate to join our inside sales team as a Customer Support Rep on our concierge team. This role would entail

• Speaking with buyers and sellers interested in using Clever - explaining the benefits, answering any questions and objections, and setting them up for success
• Supporting our many partners that send us customers
• Working with our agent network team to make sure we're able to make great agent matches
• Checking-in on customers throughout their real estate journey and providing support as needed

THE TEAM

Join a small, tight-knit, and growing team committed to making an impact, one phone call at a time. Our team members come from diverse, and often unconventional backgrounds, but we're all united by our love for our customers, compassion for supporting our team, and dedication to how we're transforming the world of real estate for the better!

THE SKILL SET

• You bring a positive attitude to work every day, and it shines through in your calls
• You love to learn, and always want to improve
• You sound great on the phone and have a mix of customer service and sales experience
• You have the drive to be a top salesperson, but not at the expense of the team
• You're a great communicator - you have the gift of the gab.
• You're also a strong listener and a great use effective note-taking to support your listening
• You love solving complex problems while remaining calm under pressure
• You know how to manage your time while juggling multiple tasks
• You're a team player - at Clever we win or lose as a team
• Real estate experience or interest is a plus - but not required

WITHIN 1 MONTH YOU'LL

• Attend daily training sessions with the team to make sure you're successful
• Attend onboarding where you'll learn about all aspects of the business including sales, marketing, and engineering, while getting to meet your new team members.
• Gain a clear understanding of Clever's business model, and build a mental map of the types of customers Clever services 
• Gain clarity on all of the different roles on the sales team
• Attend weekly 1:1s with a mentor to support your growth

WITHIN 3 MONTHS YOU'LL

• Have settled in as a performing member of the team
• Have a deep knowledge of real estate
• Be able to watch how your customers are performing, and improving month over month
• Be involved in our planning process for new sales improvements
• Have learned about Sales EQ how to apply it to your conversations

WITHIN 6 MONTHS YOU'LL

• Be able to contribute to future improvements
• Work with our development team to report bugs and test new changes
• Have the option to help plan team trainings
• Have built lasting relationships with team members at Clever (sales team and beyond

WITHIN 12 MONTHS YOU'LL

• Be an expert on the entire sales process at Clever, and be able to apply for new roles (growth)
• Have the opportunity to help train new hires
• Help mentor new team members
• Be a real estate expert

COMPENSATION

• $45K salary
• Competitive PTO
• Health, vision, and dental insurance
• 401(k) plan
• Hybrid work
• Company-provided equipment
• Pet-friendly HQ in St. Louis
• Welcome gifts and end-of-week gifts for high-performing employees
• Incredible opportunities for growth and mentorship at a VC-backed startup

SCHEDULE

The schedule is Monday-Friday with start times ranging depending on the role that you are working. Each team member works five days a week with an 8.5 hour shift that includes 30 minutes for lunch. Expect to work 1-2 weekend days per month with advanced notice.

LICENSING

This role requires a real estate license. If you don't have one - no worries! Our team will help you get licensed before you start, AT NO COST TO YOU!

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER STATEMENT

Clever Real Estate provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.