Job Description

IMPORTANT: WE WILL ONLY ACCEPT APPLICATIONS FILLED OUT AT: HTTPS://CLICKUP.COM/CAREERS This is a chance to build your technical knowledge and contribute somewhere you'll make a massive impact. You will have a huge opportunity for growth along with full benefits. All you need to do is:

1. Have a strong interest in technology
2. Be great at typing
3. Be very personable and friendly!

ClickUp is the fastest growing productivity app, growing to 200,000+ teams and a $1 billion (unicorn) valuation in under 3 years. We value support as our absolute foremost priority. We want people to encounter the best customer experience they've ever had. Our technical support team is looking for a happy, energetic, and empathetic representative to guide our customers through the technical aspects of the ClickUp platform.

You’ll help customers unlock their potential and enhance their ability to use ClickUp. Understanding the platform from the bottom up and being able to explain technical problems in a clear, customer-centric way will be the main responsibility of this role. Qualifications

• Experience with dev tools on the web and testing on desktop and mobile platforms
• 2+ years prior experience in tech support, desktop support, or a similar role
• Saas experience preferred
• API knowledge and experience troubleshooting calls
• Skilled at explaining technical problems and issues succinctly to the developers.
• Fantastic problem-solving skills especially with complex technical problems.
• Great attention to detail.
• Excellent interpersonal skills.
• Amazing written and verbal communication with a high typing speed
• Fantastic problem-solving skills especially with complex technical problems.

IMPORTANT: WE WILL ONLY ACCEPT APPLICATIONS FILLED OUT AT: HTTPS://CLICKUP.COM/CAREERS  

Company Description

ClickUp is the fastest growing productivity app, growing to 200,000+ teams and a $1 billion (unicorn) valuation in under 3 years. We're creating a place for anyone to work on anything. Our vision of making the world more productive is just getting started. ClickUp is a productivity platform that provides a fundamentally new way to work. More than just task management - ClickUp offers notes, reminders, goals, calendar, scheduling, and even an inbox. Fully customizable, ClickUp works for every type of team, so all teams can use the same app to plan, organize, and collaborate. We're building the future - to make the world more productive. ClickUp was ranked a Top 10 fastest growing app of 2018: https://www.entrepreneur.com/article/316977