Client Account Manager

Signarama Evansville

Client Account Manager

Evansville, IN
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Health insurance

    Paid time off

    Profit sharing

    Company: Signarama Evansville Schedule: Full-time, Monday–Friday 8am-5pm

    About the Role

    Signarama Evansville is hiring a Client Account Manager to own and grow a portfolio of existing clients. This is not a cold-calling role and it is not an order-taking position.

    You will inherit an established book of business and be expected to expand it—by building relationships, identifying opportunities, and helping clients do more with signage, graphics, and visual communication.

    Growth is not optional in this role; it is achieved through proactive account ownership, not pressure tactics.

    If you’re energized by turning “we already work with them” into “we’re their go-to partner,” this role is for you.

    What You’ll Be Responsible For

    Own an Existing Client Portfolio

    Take full ownership of a defined group of current clients

    Learn each client’s business, decision-makers, and buying patterns

    Serve as their primary point of contact

    Drive Growth Within Existing Accounts

    Proactively identify opportunities to:

    Increase order size

    Expand product mix

    Support seasonal or multi-location needs

    Follow up after completed projects to uncover next opportunities when it adds value for the client

    Re-engage dormant or underutilized clients

    Handle Inbound Requests with Intent

    Respond promptly to inbound orders from assigned clients

    Ask smart, exploratory questions (not just “what size?”)

    Write accurate, well-scoped quotes and orders

    Balance responsiveness with strategic thinking

    Collaborate Internally

    Work closely with production, design, and install teams

    Quote work that fits capacity, timelines, and margin expectations

    Take ownership of projects through completion from a client communication and accountability standpoint

    What This Role Is Not

    Not a front-desk or customer service role

    Not pure inbound order processing

    Not cold calling or door-to-door sales

    Not a senior account executive role

    Not a role for someone who prefers reactive work only

    Success is measured by growth, not activity.

    What Winning Looks Like

    Assigned clients increase their annual spend

    Average order value grows

    Clients rely on you for guidance, not just pricing

    Revenue grows profitably and sustainably

    What We’re Looking For

    Experience in sales, account management, or client development

    Strong communication and follow-up skills

    Curiosity about clients’ businesses

    Comfort initiating conversations (not waiting for the phone to ring)

    Organized, accountable, and coachable

    Sign, print, construction, or B2B service experience is a plus—but not required

    Compensation & Benefits

    Health insurance options

    Paid time off

    Stable schedule (no nights or weekends)

    Supportive, team-oriented environment