Job Description
We are currently seeking a Client Account Representative to join our expanding team in Lawrence, MA. This role is ideal for individuals who are detail-oriented, client-focused, and motivated to build lasting professional relationships. The Client Account Representative will act as a key point of contact, ensuring client needs are met while supporting account growth and retention.
Responsibilities
Serve as the primary point of contact for assigned client accounts
Maintain strong, professional relationships with clients through consistent communication
Understand client needs and coordinate internal resources to deliver effective solutions
Manage account updates, documentation, and reporting accurately
Support account growth by identifying opportunities to enhance client satisfaction
Ensure timely follow-ups and high standards of service delivery
Qualifications
Strong communication and interpersonal skills
Professional demeanor with a client-first mindset
Excellent organizational and time management abilities
Ability to multitask and manage multiple accounts effectively
Problem-solving skills with attention to detail
Comfortable working in a fast-paced, team-oriented environment
Additional Information
Competitive salary ranging from $52,000 to $56,000 per year
Clear growth opportunities and career advancement paths
Skill development and professional training
Supportive and collaborative work environment
Stable full-time position with long-term potential