Client Advisor Intern

Expert Institute

Client Advisor Intern

Milwaukee, WI
Internship
Paid
  • Responsibilities

    Job Description

    About the Internship
    Our January–May Research Advisory Internship offers hands-on exposure to litigation support, expert witness strategy, and client service within a fast-paced, technology-driven environment. Interns work closely with our Client Advisory team to support active attorney engagements, ensure timely delivery of our services, and strengthen client relationships through direct communication.

    Key Responsibilities

    • Conduct multiple phone calls to attorney clients to confirm receipt of Expert Institute deliverables and surface any outstanding needs

    • Ensure client success through timely follow up on product delivery and completion

    • Track project progress in Expert iQ and help maintain accurate client records

    • Proactively identify missing information or potential issues and escalate to Client Advisors

    • Build rapport with attorney-clients through clear, professional communication

  • Qualifications

    Qualifications

    • Pursuing a Bachelor’s degree (BA or BS)

    • Available to work in person in Milwaukee ~15-20 hours per week

    • Confident phone communication skills and professional presence

    • Exceptional attention to detail and strong organizational abilities

    • Analytical thinker with problem-solving initiative

    • Strong written and verbal communication skills

    • Ability to manage multiple tasks in a deadline-driven environment

    • Interest in legal services, research, or professional consulting preferred

    Additional Information

    All your information will be kept confidential according to EEO guidelines.