Hybrid - Onsite 3x per week and other days if needed

Required Work Experience: 5 years I/T related experience to include experience in client relationship, I/S marketing, and process/product improvement.

***Would not consider candidates who do not have any customer / relationship management experience***

Required Education: Bachelor's Degree or 4 years of job related work experience or 2 years of job related experience plus an associate’s degree in any major.
Required Work Experience: 5 years I/T related experience to include experience in client relationship, I/S marketing, and process/product improvement.
Required Technologies: MS Office (Word, Excel, PowerPoint) (Health Insurance knowledge a plus)
Day to day:
• Primary responsible for supporting internal and external customer business needs
• Acting as liaison between clients and the I/S organization, providing business direction to systems and programming areas on work efforts
• Monitoring all I/S costs charged to clients to ensure accuracy and cost effectiveness and facilitating communications with the clients regarding costs
• Supporting clients through production issues that may be encountered