Benefits:

Bonus based on performance

Opportunity for advancement

Training & development

Company Overview

Brimstone Allon Enterprises, LLC is the creator of Dietary Manager Online (DMO) an industry-leading food and nutrition software platform built specifically for healthcare foodservice, long-term care, rehabilitation centers, and senior living facilities. Our technology supports foodservice professionals in delivering high-quality, cost-effective meals while ensuring full regulatory compliance.

We are a small, family-owned business with big ambitions—founded by trust, strong relationships, and a deep commitment to quality. For over 13 years, we’ve proudly served our Dietary Manager Online (DMO) clients, delivering dedicated support and services since 2012. We’re now entering an exciting phase of expansion and are looking for passionate professionals to grow with us.

Job Title: Client Support Assistant Location: In person Department: Client/Customer Success Reports To: Client Care Manager

Position Summary

We are seeking a Client Care Assistant who is detail-oriented, service-minded, and dedicated to ensuring data accuracy and exceptional client support. As our company enters an exciting phase of growth, we’re looking for someone who takes pride in helping others, communicates clearly and professionally, and is committed to providing reliable, day-to-day assistance to our clients.

In this role, you’ll make a meaningful impact by supporting client onboarding and training, resolving inquiries with care and precision, and helping maintain the quality and efficiency of our meal management platform. You’ll join a supportive team where your contributions are valued, and your work helps improve foodservice operations across healthcare and senior living facilities. If you're passionate about helping people and want to grow with a company that’s moving forward — we want to hear from you.

What You’ll Do

As a Client Support Assistant, you'll play a key role in ensuring our clients have a seamless, supportive experience. Your daily responsibilities will include:

Client Support: Respond to client inquiries via email, phone, or chat, and coordinate scheduling for check-ins and training.

Data Entry & Accuracy: Input and maintain nutritional data, meal plans, and inventory, ensuring information is complete and accurate.

Documentation & Organization: Keep client records up to date and help track communication logs and tasks.

Communication & Outreach: Draft client emails and announcements, and support internal report preparation.

Training & Resources: Organize onboarding materials, update user guides, and assist with training logistics.

Administrative Support: Help manage documents, input basic billing info, and provide day-to-day team support.

What We’re Looking For

Required:

1+ year in a customer service or data entry role

Attention to detail and strong organizational skills

Clear, professional communication skills

Friendly, reliable, and eager to learn

Preferred:

Background in healthcare, foodservice, or client support

Experience with meal management software

Why Join Us?

Be part of a mission-driven team improving foodservice in healthcare and senior living communities

Use your communication and organizational skills to support clients and make their day easier

Gain valuable experience in client support, training, and data accuracy within a growing company

Join a supportive, family-owned business where your contributions truly matter

Help ensure our software solutions run smoothly so providers can focus on delivering quality care

Apply Today

If you’re a service-minded professional who values accuracy, communication, and making a real difference, we want to hear from you. Join a growing, family-owned company where your reliability, attention to detail, and commitment to client success help drive better outcomes in healthcare foodservice every day.

Compensation: $18.00 - $24.00 per hour