Job Description
Client Care Coordinator - Benefits
- Compensation: $26 - $29hr (Negotiable)
- Type: Full-Time, ON-SITE
- Schedule: Monday - Friday; 8:00 am-5 pm
- Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
- Generous PTO Plan (2 Week PTO) and encouragement to USE IT!
- 6 holidays
- 5 sick days
- Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
- Open Doors, Open Minds: Transparent leadership that listens and values your voice.
- Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
- An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).
About Us:
At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.
Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal.
When you join Care Partners At Home, you’re joining an organization that values your talents, invests in your growth, and appreciates the work you do to make a real impact.
If you’re looking for a rewarding career where you can grow, feel supported, and truly make a difference, Care Partners At Home is the place for you!
The Client Care Coordinator is responsible for the day-to-day support of the Care Partner's Home Care operations. A critical component of this role is demonstrating our culture of compassion, accountability, and results by displaying the highest standards of integrity, superb follow-through, consistency, first-rate customer service, and exceptional client satisfaction
Client Care Coordinator Requirements:
EDUCATION AND EXPERIENCE
- High school graduation/General Education Degree (GED) required
- Minimum of one year of experience in a healthcare-related field
- Advanced computer skills in business applications; High proficiency in Microsoft suite of products
- Possess strong written, verbal, and presentation skills with diverse populations; Excellent interpersonal and communication skills
- Must present a professional appearance and promote a positive work environment
- Strong grasp of federal and state laws and ethical issues pertaining to the role
- Knowledge of office equipment (i.e., printer, fax, computer) use and simple maintenance
- Ability to apply problem-solving techniques to assigned duties
- Ability to multi-task effectively
Essential Functions:
- Demonstrate a complete understanding of the Care Partners At Home mission: "We will create deep, meaningful relationships with our clients, their families, our associates, and partners, resulting in the establishment of high-energy environments focused on true person-centered caring while increasing the quality of their lives and ours within every interaction."
- Participate in and support the company’s performance improvement activities.
- Comply with all company policies and procedures.
- Maintain confidentiality of client, associate, and company operations.
- Promote client, personnel, and office safety.
- Support in weekly payroll processing
- Complete tasks in alignment with commitments to insurers.
- Create monthly and weekly tasks in order to support the Client journey
- Support in new Personal Care Attendants orientation
- Present a professional appearance and promote a positive work environment.
- Serve as receptionist/operator as assigned.
- Perform other duties as requested.