Benefits:
$18 - $23 / hour + daily pay option through Tapcheck
Flexible schedule
Bonus based on performance
About FirstLight Home Care
FirstLight Home Care of Coronado is a locally owned home care agency serving seniors and adults in San Diego. Our mission is simple: help people have their best day, every day—by delivering reliable care, supporting caregivers, and building trust with families.
We are in startup mode, building our team and systems from the ground up—and we’re looking for someone who wants to grow with us.
Job Summary:
This individual will be responsible for designated areas of organizational operations including, but not limited to client intakes and service oversight, service evaluations, originating service plans, and supervising care. The Client Care Coordinator will directly interface with clients.
Client Care Coordinator responsibilities include:
Manage day-to-day office and field operations to ensure quality assurance of services
Answer phone and conduct intakes, take after-hours and weekend emergency calls, schedule issues, and client referrals/intakes
Perform initial and ongoing in-home evaluation, caregiver introductions, coordination, and supervision of client services
Assist with scheduling of shifts by matching caregiver qualifications and availability to clients’ needs
Supervise and coach caregivers and conduct performance appraisals
Complete appropriate visit records on time and according to policy
Visit prospective clients after referrals are made to introduce FirstLight Home Care and on an ongoing basis as needed
Stay current with changing technology, including software programs
Uphold, support, and promote all company policies and procedures
What We’re Looking For:
To perform this job successfully, the individual in this position must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, and ability required.·
2 years related home care / health care industry experience preferred
Prior experience as Caregiver, Home Care Aide (HCA), PCA, CNA, or CHHA is preferred
Excellent communication skills—especially in fast-moving situations
Highly organized, dependable, and detail-oriented
Comfortable working in a startup environment where processes are still being built
Familiarity with WellSky or similar scheduling software is a plus
Ability to pass LiveScan background check
California Home Care Aide (HCA) certification or willingness to obtain
Why Join Us
FirstLight Home Care is recognized as one of America's Best Home Care agencies to work for. We proudly offer:
Opportunity to grow into expanded responsibilities as the agency scales
Supportive, locally owned team that values caregivers and staff
401(K)
Referral incentives
Paid orientation and training
This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.