Client Care Coordinator/Office Manager

Artful Home Care Inc

Client Care Coordinator/Office Manager

Southampton, NY
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company parties

    Flexible schedule

    Opportunity for advancement

    Paid time off

    Wellness resources

    Client Care Coordinator (Part-Time)

    Artful Home Care, a premier private-duty home care agency in Southampton, is seeking a Client Care Coordinator to help manage client services, caregiver scheduling, and daily office operations.

    This role is ideal for a highly organized professional who enjoys working with families and caregivers while ensuring exceptional client service and smooth agency operations.

    Schedule

    • 24-32 hours per week in the office

    • Monday, Tuesday (and/or Wednesday), Thursday — 9:30 AM–5:30 PM

    • On-call for scheduling changes after hours, two evenings per week

    • Every other weekend on-call rotation (work from home, on call) (Training will begin at 3 days per week. After training is completed, there is an opportunity to increase to 4 days per week, please note our office is open Monday-Thursday)

    Key Responsibilities

    Coordinate caregiver schedules and respond to last-minute changes

    Serve as a primary contact for clients, families, and caregivers

    Manage client onboarding, documentation, and service setup

    Maintain caregiver personnel files and assist with hiring/onboarding

    Assist with billing, invoicing, and accounts receivable follow-up

    Support daily office operations and administrative functions

    Ensure compliance with company policies and care standards

    Ideal Candidate

    Highly organized with excellent communication skills

    Calm and solution-oriented when handling scheduling changes

    Comfortable managing multiple priorities in a fast-paced office

    Administrative or healthcare coordination experience preferred

    Learn more about our agency at www.artfulhomecare.net

    To apply, please include:

    Your available start date

    Two sentences describing your experience coordinating schedules or client services

    Confirmation that you are available for after-hours scheduling calls and every other weekend

    Serious inquiries only.