Benefits:
401(k)
401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Health insurance
Paid time off
Profit sharing
Vision insurance
Client Care Coordinator / Veterinary Receptionist
Parrish, FL | No Weekends Pay: $16–$21/hour based on experience, skills, and education
Love helping people, pets, and your team?
Vet Next Door is a family-owned companion animal hospital in Parrish, FL. Since opening in 2022, we have grown quickly by focusing on high-quality medicine, excellent client communication, and a workplace culture where our team feels respected, supported, and heard.
We are looking for a warm, organized, detail-oriented Client Care Coordinator to join our front desk team. This role is ideal for someone who enjoys helping clients, solving problems, keeping the day flowing smoothly, and being the first friendly face families see when they walk through our doors.
Why our team chooses Vet Next Door
We are intentional about creating a better veterinary experience, not only for clients and pets, but for the people doing the work every day.
Our team enjoys:
No weekends
No after-hours emergency shifts
Monday–Friday schedule, 8 AM–5 PM
Supportive, low-drama team culture
Privately owned, family-led hospital
Low Stress Handling® practice with certification available
After-hours cleaning service so our team can focus on client and patient care
A stocked breakroom with team-favorite snacks and drinks
More benefits detailed below
At Vet Next Door, our front desk team is not just “answering phones.” Our Client Care Coordinators are a critical part of the medical team. You help set the tone for the client experience, support our doctors and technicians, and keep the hospital running efficiently.
A hospital built for modern veterinary care
Vet Next Door uses tools that help our team communicate clearly and work efficiently, including:
Cloud-based veterinary software through Vetspire
AI medical scribe support for records and client communication
Online scheduling and digital client communication tools
Integrated online pharmacy
Modern exam rooms and treatment areas
Digital radiography, dental radiography, ultrasound, and in-house diagnostics
A collaborative team approach between doctors, technicians, assistants, and client care staff
What we are looking for
We are seeking someone who is friendly, calm under pressure, organized, and comfortable communicating with a wide variety of people. The right candidate understands that veterinary reception requires empathy, attention to detail, professionalism, and teamwork.
Veterinary experience is preferred, but we are willing to train the right person who brings strong communication skills, reliability, kindness, and a team-first attitude.
This position may be a great fit if you:
Enjoy helping people and pets
Communicate clearly and professionally
Can stay organized in a busy environment
Are comfortable answering phones and managing multiple priorities
Have strong attention to detail
Can handle emotional conversations with empathy
Work well with doctors, technicians, assistants, and other reception team members
Want to grow with a privately owned veterinary hospital
Benefits and compensation
We offer a competitive benefits package, including:
$16–$21/hour based on experience, skills, and education
Health insurance
Dental and vision insurance
401(k) retirement plan with employer match
Paid Time Off
Continuing education opportunities
Uniform scrub stipend with embroidery
Employee pet care discounts
Quarterly bonus / profit sharing
Position responsibilities
Responsibilities may include:
Greeting clients and patients warmly
Answering phones and managing client communication
Scheduling appointments and surgical procedures
Checking clients in and out
Collecting payments and reviewing invoices
Managing email, text, and online appointment requests
Updating client and patient information
Preparing medical records and consent forms
Supporting prescription refill requests and pharmacy communication
Coordinating communication between clients, doctors, and the medical team
Helping maintain a clean, welcoming lobby and front desk area
Assisting with reminder calls, follow-ups, and client education
Supporting inventory, scanning, filing, and other administrative tasks as needed
About Parrish, FL
Parrish is a fast-growing community on Florida’s west coast near Bradenton, Sarasota, Tampa, and St. Petersburg. Enjoy nearby beaches, kayaking, fishing, wildlife preserves, golf, professional sports, and top-rated schools without the congestion of a major metro area.
Learn more about us at www.myvetnextdoor.com