Do you thrive in a fast-paced environment where every detail matters and every connection makes a difference? Freedom Home Care is seeking a highly organized, compassionate, and service-driven Client Care Coordinator to join our team at our Mankato headquarters.

This vital role serves as the operational heartbeat of our care team—coordinating caregiver schedules, maintaining accurate client and employee data, and acting as a key liaison between clients, families, and caregivers. The ideal candidate brings strong administrative skills, exceptional communication, and a genuine passion for helping others.

If you’re energized by meaningful work, teamwork, and making a real impact behind the scenes, this role was built for you.

Key Responsibilities

Scheduling & Coordination

Develop and manage caregiver schedules for new and existing clients, ensuring consistent, high-quality coverage

Monitor and adjust daily schedules in real time to accommodate changes, call-offs, and urgent needs

Serve as the primary point of contact for day-to-day scheduling communications with clients and caregivers

Maintain scheduling accuracy in our home care software system (Axis Care), including caregiver logs, shifts, and client profiles

Operational Support

Ensure timely system updates to support accurate payroll and billing

Participate in the after-hours/on-call rotation to provide scheduling support outside of business hours as needed

Assist with general office operations, including answering phones, greeting visitors, and supporting administrative projects

Client & Caregiver Relations

Build and maintain positive, professional relationships with caregivers, clients, and families

Provide support and encouragement to caregivers while promoting reliability, accountability, and compassion

Actively contribute to a collaborative, mission-driven, and respectful team culture

Qualifications

High school diploma or equivalent required; additional education in healthcare or business a plus

Previous experience in scheduling, healthcare administration, or home care preferred

Proficient in Microsoft Office Suite and comfortable using scheduling platforms

Excellent verbal and written communication skills

Strong attention to detail and ability to manage multiple priorities in a fast-paced environment

Professional presence with a positive attitude and strong customer service skills

Flexibility and resilience when responding to unexpected scheduling changes and urgent needs

Preferred Attributes

Initiative and ownership mindset

Strong organizational and time management skills

Calm, solution-focused problem solver

Compassionate, respectful, and dependable

Team-oriented with a service-driven heart

Compensation & Benefits

Competitive salary based on experience

Paid Time Off (PTO)

SIMPLE IRA retirement plan with company match

Health, Dental, and Vision Insurance

Professional development opportunities

Internal growth and advancement potential

Join Our Team

At Freedom Home Care, we believe exceptional client care starts with strong internal systems and empowered teams. As a Client Care Coordinator, you’ll play a crucial role in making that happen—supporting caregivers, strengthening client relationships, and helping our mission come to life every day.

If you’re motivated by meaningful work and want to be part of a local organization that values integrity, service, compassion, and excellence, we invite you to apply.

Apply today and become part of the heart behind the care.

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.