Benefits:
Aflac Supplemental Plans
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Client Care Manager
Bedford, TX | Home Care Leadership Role
Benevolent Hearts Home Care is a rapidly growing, locally owned home care agency seeking a personable, motivated professional ready to grow into care management. You will guide families, develop personalized care plans, support caregivers, and work directly with company leadership every day. Our approach combines thoughtful caregiver matching, ongoing client relationships, and signature programs that support independence, safety, and meaningful engagement.
We're seeking an experienced Client Care Manager to help oversee client care, support caregivers, and ensure exceptional service for seniors and their families. This leadership role combines client admissions, care planning, caregiver supervision, quality assurance, and relationship management. The position includes a mix of office-based responsibilities and community-based client visits. Evening and weekend work may be required as needs arise, including assessments and shared on-call coverage.
Responsibilities
Complete client assessments and admissions
Develop and update individualized service plans
Conduct supervisory and quality assurance visits
Support, coach, and mentor caregivers
Build strong relationships with clients and families
Assist with problem-solving and service coordination
Maintain accurate documentation and care records
Collaborate with scheduling and operations teams to support quality care delivery
Assist with hands-on personal care when needed to support clients and caregivers
Who Succeeds Here
You are someone families trust, and colleagues rely on. You communicate confidently, pay attention to details, follow through on commitments, and take initiative. You enjoy building relationships, solving problems, and supporting both clients and caregivers.
Qualifications
At least two years of relevant experience in home care, healthcare, senior services, human services, or a related setting, including assistance with activities of daily living
At least two years of leadership, supervisory, training, mentoring, or care coordination experience
Experience as a CNA, lead caregiver, mentor, care coordinator, client services coordinator, or similar role is especially relevant
College coursework, an associate degree, bachelor's degree, or equivalent combination of education and experience is preferred
Strong relationship-building, communication, and writing skills
Comfort discussing service options and helping families make informed decisions
Strong organizational skills and confidence using email, electronic forms, scheduling systems, and care documentation software
Reliable transportation, a valid driver's license, and current auto insurance
Ability to travel throughout our service area
Ability and willingness to assist with personal care when needed
Ability to meet applicable background screening and employment requirements
Ideal Backgrounds
This role may be a great fit for candidates with experience or education in:
Social Work
Healthcare Administration
Human Services
Gerontology
Nursing
Certified Nursing Assistant (CNA)
Home Care Management
Care Coordination
Case Management
Apply Today
If you're an experienced caregiver leader looking for a meaningful role with variety, autonomy, and purpose, we'd love to hear from you. Submit your resume and a short note about why this role interests you and a time you earned a family's trust, improved care, or stepped up for your team.
Equal Opportunity Employer
We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.