Client Care Manager in Long Beach

American Veterans Group

Client Care Manager in Long Beach

Long Beach, CA
Part Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Flexible schedule

    Signing bonus

    Training & development

    Mileage reimbursement (in-visit travel and between same-day visits)

    Cell phone reimbursement

    Dental, Vision, Life insurance, plans available

    Ongoing Training Incentives

    American Veterans Group is seeking a reliable and proactive Care Manager to support our caregivers and clients. This role is essential in ensuring smooth daily operations, high-quality care, and consistent caregiver coverage.

    Job Description

    The Care Manager is responsible for scheduling and assigning caregivers to clients, ensuring all shifts are covered, and acting as a fill-in caregiver when necessary. This role also includes supervising and supporting caregivers, addressing issues in the field, and maintaining strong communication with the team.

    Responsibilities:

    Create, update, and manage caregiver schedules

    Assign appropriate caregivers to clients based on availability, skills, and needs

    Act as a fill-in caregiver when coverage gaps occur

    Monitor caregiver attendance, performance, and punctuality

    Communicate with clients regarding scheduling updates or concerns

    Support caregivers with day-to-day questions or issues

    Ensure compliance with agency standards and state requirements

    Maintain accurate records and documentation

    Collaborate with admin team to ensure smooth daily operations

    Applicant Requirements:

    Experience in scheduling, care coordination, or home care management preferred

    Strong organizational and multitasking skills

    Excellent communication and problem-solving abilities

    Ability to step in as a caregiver when needed (HCA/CNA preferred)

    Reliable, professional, and able to work in a fast-paced environment

    Valid driver’s license and ability to travel locally

    *Available after probation period of 90 days