Client Care & Scheduling Coordinator

Veterans Pressure Washing LLC

Client Care & Scheduling Coordinator

Evans, GA
Part Time
Paid
  • Responsibilities

    Veterans Pressure Washing | Evans, GA Part-Time | Monday–Friday | 12:00 PM – 6:00 PM (25–30 hours/week)

    Are you the kind of person who can keep things organized, handle a busy phone line, and make customers feel like they called the right company?

    Veterans Pressure Washing is a top-rated, veteran-owned home service company serving the CSRA. We are known for delivering a 5-star customer experience, and that experience often starts with the first phone call.

    We are looking for a friendly, detail-oriented, highly organized Client Care & Scheduling Coordinator to help manage customer calls, schedule service appointments, support our office operations, and help prepare our team for a successful next day.

    This is a part-time afternoon/evening position that is ideal for someone who thrives in a fast-paced office, communicates well on the phone, and enjoys helping people.

    What You’ll Be Doing

    Answering a high volume of inbound calls from customers requesting estimates, scheduling service, and asking questions

    Scheduling jobs and coordinating appointments efficiently

    Responding to customer inquiries via phone, text, and email

    Confirming appointments and helping prepare the next day’s schedule

    Updating customer information accurately in our software/CRM

    Supporting technicians and office staff with communication and scheduling needs

    Helping resolve customer concerns with professionalism and patience

    Keeping office details organized so nothing falls through the cracks

    Who We’re Looking For

    You may be a great fit if you are:

    Excellent on the phone and confident speaking with customers

    Friendly, professional, and customer-service minded

    Highly organized and detail-oriented

    Able to multitask in a fast-paced environment

    Calm under pressure

    Dependable, punctual, and self-motivated

    Comfortable using computers, software, and learning new systems

    Someone who takes pride in staying organized and helping a team succeed

    What Success Looks Like in This Role

    Calls are answered promptly and professionally

    Leads are captured and scheduled efficiently

    Customers feel heard, helped, and taken care of

    The next day’s jobs are organized and confirmed

    Communication between the office and field stays smooth

    You help create a seamless 5-star customer experience

    Qualifications

    Required:

    Strong phone and communication skills

    Excellent customer service skills

    Strong organizational and multitasking ability

    Basic computer/data entry skills

    Ability to work independently and stay focused in a busy office

    Preferred:

    Administrative assistant, receptionist, dispatcher, or scheduling experience

    Experience in home service or customer service industries

    CRM, scheduling software, or office administration experience

    Schedule

    Part-Time Monday–Friday Typical hours: 12:00 PM – 6:00 PM 25–30 hours per week

    Why Join Veterans Pressure Washing?

    Competitive pay based on experience

    Stable part-time schedule

    Positive team-oriented work environment

    Opportunity for growth with a respected local company

    Veteran-owned, values-driven business

    Work with a company known for delivering 5-star service in the community

    Apply If…

    You are someone who enjoys helping customers, staying organized, and being a key part of a team’s daily success.

    We’re looking for someone dependable, professional, and exceptional—not average.